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Holiday Extras Travel Insurance: Travel Insurance reviews

4.81
Based on 1,645 reviews, last reviewed 5th Feb 2025
29% decrease in 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Always easy to book and great prices! Always easy to book and great prices. Helped me in the past when I had to make a claim. Reviewed on: 5th February 2025
Trish S's avatar
Trish S

Latest lowest rating:

1

unfortunately you took two payment transactions for... unfortunately you took two payment transactions for my policy renewal which then caused me an additional 2 hours of trying to get it refunded (I am st... Read more Reviewed on: 4th February 2025
lizzy p's avatar
lizzy p

About this product

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Holiday Extras Travel Insurance Travel Insurance reviews (1645)

Friendly and helpful

5
Nice lady who was easy to understand Reviewed on: 17th September 2023

Holiday Insurance

5
Very friendly and gave clear and concise information. Also the phone was answered immediately. Reviewed on: 14th September 2023

Excellent service

5
Very helpful and talked through all my needs Reviewed on: 14th September 2023

Brilliant

5
Made a mistake with dates, promptly sorted by HE. Fantastic customer service. Just great. Reviewed on: 14th September 2023

Extremely helpful and reassuring

5
The lady had a friendly, pleasant and clear voice. She was very patient with me and I felt reassured and happy after our conversation. Reviewed on: 13th September 2023

Thorough, Easy and Cheap

5
We were put through to Holiday Extras by the Cruise line. They were through easy to use and friendly. THe quote came out much cheaper than I expected and was reassuring about the level of cover provided. Reviewed on: 13th September 2023

Very professional

5
Although I got my price from the comparison site I just wanted to confirm all was in order, I am very pleased with the young lady who helped me and confirmed the details with me. Reviewed on: 12th September 2023

Helpful and polite

5
Helped us to deal with our concerns, and the outcome was to how satisfaction. Reviewed on: 12th September 2023

Replacement Insurance Certificate

5
I had mistakenly deleted my travel insurance documents, and was very pleased and grateful to your fast response and provision of those documents in plenty of time for a booked trip I have in two weeks time. I will certainly renew my travel insurance through Holiday Extras, as indeed I did this year. Reviewed on: 12th September 2023

Excellent Customer Service

5
Everything was handled comprehensively and the two members of your team were first class… Customer Service is safe in your hands. Reviewed on: 11th September 2023

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