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Holiday Extras Travel Insurance: Travel Insurance reviews

4.81
Based on 1,633 reviews, last reviewed 4th Feb 2025
28% decrease in 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Sam was extremely helpful on the telephone Sam was extremely helpful on the telephone when discussing my requirements for my up coming travel. He made sure that the selected product fully cover... Read more Reviewed on: 4th February 2025
graham h's avatar
graham h

Latest lowest rating:

1

unfortunately you took two payment transactions for... unfortunately you took two payment transactions for my policy renewal which then caused me an additional 2 hours of trying to get it refunded (I am st... Read more Reviewed on: 4th February 2025
lizzy p's avatar
lizzy p

About this product

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Holiday Extras Travel Insurance Travel Insurance reviews (1634)

Holiday Extra Cancellation

5
Kerry was extremely helpful and understanding and expedited the cancellation of our Travel Insurance efficiently and politely Reviewed on: 5th August 2023

Prompt and helpful service

5
Dealt very quickly and effectively with the issue I raised - thank you very much! Reviewed on: 4th August 2023

Kerry was excellent

4
We rang Kerry because we needed insurance for a long holiday and she was very helpful and polite and if we need insurance for a long period again we’d use her Reviewed on: 4th August 2023

Holiday Extra efficient and helpful

5
First time travel with Riviera so first time conversation with Susie who helpfully guided me through the extensive array of questions to establish the best insurance for me with kindness and efficiency. Reviewed on: 3rd August 2023

Very helpful

5
Great customer service. Yvette was a Pleasant and polite lady. Reviewed on: 2nd August 2023

PLEASANT AND HELPFUL

4
Once I got to speak to somebody everything was fine . Nina was friendly and helpful and solved the problem quickly and efficiently Reviewed on: 2nd August 2023

Thank you kerry

5
Needed a problem solved with some lost travel insurance kerry sorted it quickly thank you so much Reviewed on: 2nd August 2023

Excellent Service

5
Nothing better than talking with a local person to resolve any issues. Reviewed on: 2nd August 2023

Very satisfied

5
Kerry was courteous, patient and helpful. Reviewed on: 2nd August 2023

Professional company

5
I have used this company before and they are very fairly priced and professional. Reviewed on: 1st August 2023

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