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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,525 reviews, last reviewed 25th Sep 2025
35% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

OAP travel insurance Very easy. Renewed our annual policy online. Excellent value for money too. Reviewed on: 25th September 2025
Carole W's avatar
Carole W

Latest lowest rating:

1

Scan company. Go elsewhere They are a scam and refuse to pay for a genuine claim. Go elsewhere. Another insurer paid my partner for the same incident. Travel extras came up with... Read more Reviewed on: 19th September 2025
John's avatar
John

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3525)

good service

3
it was fine. not much more to say really Reviewed on: 9th March 2025

Customer service advisor was knowledgeable for my ne...

5
Customer service advisor was knowledgeable for my needs Reviewed on: 9th March 2025

Great product at an even better price

5
Great product at an even better price Reviewed on: 9th March 2025

We had a claim last year and they were very helpful...

5
We had a claim last year and they were very helpful and on hand with any problems Reviewed on: 9th March 2025

The live chat was easy to use was passed on to a adv...

5
The live chat was easy to use was passed on to a advisor he was excellent Reviewed on: 9th March 2025

Phoned customer support to change medical on insuran...

5
Phoned customer support to change medical on insurance, was greeted by a very polite person, and changed policy for me. Very helpful and committed to help Reviewed on: 9th March 2025

Easy booking, good price

5
Easy to book and at a competitive price. I telephoned after making the booking as I had a query which was answered quickly and easily. Very friendly staff and I'm confident the insurance covers all my needs Reviewed on: 9th March 2025

Excellent service

5
I have spoken to advisors and they have always been friendly helpful and professional. I have purchased annual worldwide travel insurance excluding USA and Canada at a very reasonable price. The only drawback is the horrible loud rock music when you are held in a queue. Please get rid of it and replace it with music that is relaxing whilst waiting in the queue! Reviewed on: 8th March 2025

Simple, easy process.

5
Simple, easy process. Not too much time to complete the process. Was a good process too. Reviewed on: 8th March 2025

Never any problems!

5
Never any problems! Always very helpful when I've had an issue but have, as yet not needed to claim. Reviewed on: 8th March 2025

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