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Holidaysafe : Travel Insurance reviews

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4.89
Based on 1,585 reviews, last reviewed 11th Oct 2024
100% decrease in 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

Holidaysafe travel insurance, don't leave without it. When my wife's sister was taken into hospital four days before my wife and I were to fly out on a three week holiday we cancelled the holiday immediat... Read more Reviewed on: 11th October 2024
Brian D's avatar
Brian D

Latest lowest rating:

1

Don't buy insurance if you have AF I had paid for multi-trip insurance. I had told them about an existing medical condition - paroxysmal Atrial Fibrillation that I developed after the C... Read more Reviewed on: 21st August 2024
Bridget Carroll's avatar
Bridget Carroll
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About this product

Holidaysafe travel insurance offers cover for single trip, annual multi trip, family, winter sports plus long stay and backpacker.

If you buy a Holidaysafe travel insurance policy, you’ll be able to manage your account online via the website.

Holidaysafe travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holidaysafe before, you can also leave a review and share your experience.

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Holidaysafe Travel Insurance reviews (1585)

I have used this company many times.

5
I have used this company many times. Always good value. Reviewed on: 2nd September 2024
Anna Matthew's avatar
Anna Matthew

Holidaysafe our go-to travel insurance

5
Always use Holidaysafe, thankfully not had to claim. Customer service always polite and helpful. straightforward application even with medical conditions. Holidaysafe are competitive and wouldn't use anyone else. Reviewed on: 2nd September 2024
Crazy Diamond's avatar
Crazy Diamond

Good with older customers with health issues.

5
When I did not understand why an on line quoted seemed to be more expensive than for a previous holiday, the person who answered my telephone inquirie explained it quite clearly. I have also found customer service patient and friendly. Reviewed on: 2nd September 2024
william fielder's avatar
william fielder

I found them to have the best coverage for the cheap...

5
I found them to have the best coverage for the cheapest price. Reviewed on: 2nd September 2024
royviv2010@gmail.com's avatar
[email protected]

Helpful friendly knowledgeable staff with time to be...

5
Helpful friendly knowledgeable staff with time to be personable Reviewed on: 2nd September 2024
David S's avatar
David S

Simple process and good pricing.

5
Simple process and good pricing. Reviewed on: 2nd September 2024
E Forrest's avatar
E Forrest

very affordable and no hassale when making a claim

5
very affordable and no hassale when making a claim Reviewed on: 2nd September 2024
mei k's avatar
mei k

Great quote covering pre existing conditions

5
having had bowel cancer necessitating removal of bowel and also a kidney removed . My insurer through my bank account would no longer quote for pre existing illness.Got a number of quotes at ridiculous prices and after putting all conditions in the on line form got a great quote from Holidaysafe.Have recommended to others already Reviewed on: 24th August 2024
Nigel Ffirthnig's avatar
Nigel Ffirthnig

Don't buy insurance if you have AF

1
I had paid for multi-trip insurance. I had told them about an existing medical condition - paroxysmal Atrial Fibrillation that I developed after the Covid vaccines.. Whilst I was away on holiday, I was offered a cardiac ablation (which I had previously turned down) but subsequently decided to accept it. I had the procedure - which has a high success rate of curing AF - when I returned home. I rang up to inform Holidaysafe that I had had the procedure to cure AF and they charged me £43 MORE! I wasn't informed at the time of booking that there would be an extra charge if I had a CURATIVE procedure. Moreover, I wasn't told either at the time of booking the ANNUAL policy that if I had the procedure, I would not be insured to travel for 6 weeks afterwards. If I'd known this, I would have obviously booked a single trip insurance, because I couldn't be covered for 6 weeks of a 52-week policy. I was booked to go on holiday 5 weeks and 3 days after the ablation. I told this to Holidaysafe and asked if cover could be suspended for the 4 remaining days and then reinstated as soon as the 6 weeks post-procedure were up. They took ages to get back to me, then rang me whilst I was abroad to tell me that they were cancelling my insurance altogether. I have booked insurance for myself and my three children for over 12 years previously and made no claims, but I will NEVER book with them again. They failed to give me full disclosure or full information about what would happen if I had the ablation procedure (a standard treatment) at the time I paid for annual insurance and they did not act reasonably when I was honest and made a reasonable request for the insurance to be suspended until the 6 weeks was up. This was only 4 days, but no - they left me without insurance when abroad. How is this reasonable? Or fair? The Complaints procedure was hopeless. Reviewed on: 21st August 2024
Bridget Carroll's avatar
Bridget Carroll

Fantastic company and great customer service.

5
Fantastic company and great customer service. always use Holidaysafe as they are the best Reviewed on: 30th July 2024
Jason F's avatar
Jason F

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