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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1934 reviews)

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4.71

Based on 1,934 reviews, last reviewed 23rd Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023

Latest lowest rating:

1

Very disappointed. Very disappointed. Our account been blocked without any reason. After 3 weeks still nobody can answer when we will be able to use our account. Mone... Read more Reviewed on: 24th March 2024

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About this product

HSBC Kinetic Business Account reviews (1934)

Review of the HSBC Kinetic, Business Account:

Brilliant!!

Decided to choose HSBC for my business account after comparing with other providers. They tick all the boxes, Very simple to apply & the app is great to use. Happy customer!! Reviewed on: 7th April 2023

Reply from HSBC Kinetic We’ re thrilled that you loved your experience with HSBC Kinetic and thank you for your 5-star rating. We’re not resting on our laurels, we continually look for ways to improve our service and add even more useful features for our customers, your feedback helps us do this. Do have a look at our great products and partner offers to help you kick start your business. Thanks again Response date: 12th April 2023

In love with the in-app experience, customer service and overall ease of use.

In love with the in-app experience, customer service and overall ease of use. The app is very user friendly which I appreciate. There isn't a transaction fee like some business banks do which is fair and ethical in my opinion. Over £10k transfer limit and believe it or not; some business banks do have a cap and HSBC is trustworthy and experienced enough to raise this substantially. The customer service is brilliant, always quick and professional to answer my questions. Monthly letter updates is old fashioned but very handy, when a lot is going on - it's just not the same to keep referring to pdf's online and having to download them. Lots of good things and not a single bad that I can think of. Brilliant bank, will highly recommend them to anyone looking to open a business account. Reviewed on: 9th March 2023

Reply from HSBC Kinetic Thank you so much for you're review, it really helps spread the word and grow the community. We're delighted to hear that you're enjoying your experience.in app, our customer support and that you'd recommend HSBC Kinetic to other business owners.. Thanks again . Response date: 9th March 2023

Excellent and quick service

Very easy and straightforward process to start an account. Encouraging for new small business owners Reviewed on: 9th March 2023

Reply from HSBC Kinetic Hi, thanks for your great review. We're delighted to her that you found the account opening fast, in most cases the application takes just 20 minutes and most accounts are opened within 48 hours. Thanks again Response date: 9th March 2023

HSBC make rules as they go along

HSBC seem to make up rules as they go along if they don’t they don’t share changes to business accounts and you only find out when you fall foul of them. They then just say you should have known! Reviewed on: 9th March 2023

Reply from HSBC Kinetic Thanks for your review of our service. If you need help please contact us using our in-app Live Chat we're available 08:00-20:00 Monday to Friday and on Saturdays 08:00-14:00. We do hope you're issue will be resolved and you find the app useful. Response date: 28th March 2023

As a banking problem arose, HSBC Kinetic was there to solve it.

As a business owner I am used to unpredictable changes that require quick, efficient resolutions, it's part of the job. But when I took on a business partner and had to change the way I paid myself I effectively needed to set up a new company - for both legal and tax reasons. After a bit of time online, much underwhelmed by what was on offer, I found HSBC Kinetic, and quite simply, my problems were resolved. Signing-up couldn't have been simpler and soon I was banking on my phone with a very intuitive, easy to use app. Reviewed on: 9th March 2023

Reply from HSBC Kinetic Hi Chris, we're delighted to hear that we solved your problem and we hope you'll continue to find the app useful for all your business finance needs. Thanks so much for your review. Response date: 9th March 2023

Efficient banking

Very smooth banking experience. Easy banking. Reviewed on: 9th March 2023

Reply from HSBC Kinetic We're delighted to hear that your experience has been smooth as it should be. Many thanks Response date: 9th March 2023

Ok

App is easy to use, free account Has everything you need Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks so much for your review, we hope you'll continue to find the app with all the products and services useful for your business. Response date: 9th March 2023

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Great for a small business

I opened my account in October 2022 with minimal fuss the app is easy and quick to use and navigate would recommend this bank account to any small business. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Hi Paul, Thank you for your review we're delighted to hear that you'd recommend HSBC Kinetic to other business owners. Response date: 9th March 2023

Hsbc kinetic

Easy access quick application easy to use and help line always quick Reviewed on: 8th March 2023

Really good app with very helpful features

Really like the informative features like cash flow Reviewed on: 8th March 2023

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