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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1934 reviews)

View other HSBC Kinetic products

4.71

Based on 1,934 reviews, last reviewed 23rd Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023

Latest lowest rating:

1

Very disappointed. Very disappointed. Our account been blocked without any reason. After 3 weeks still nobody can answer when we will be able to use our account. Mone... Read more Reviewed on: 24th March 2024

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About this product

HSBC Kinetic Business Account reviews (1934)

Review of the HSBC Kinetic, Business Account:

Account opening welcome document requires £15

I recently opened a business account with HSBC kinetic. I could see my account number and sort code on the mobile application, but there is no PDF document or welcome pack showing my account details. Since the account was just opened, there was no statement available. I wanted the account details in a document format so that it could be uploaded to my payment partner website. When I chatted with the customer care, I was told there is no document available as kinetic is mobile banking only and asked me for £15 to confirm my bank account details. Very disappointed with the service. Reviewed on: 15th April 2023

Reply from HSBC Kinetic Hi Anish, This doesn't sound right and we'd like to take a look into this. Please contact us in the app using the 'chat to us' or call us. Many thanks Your HSBC Kinetic Team. Response date: 19th April 2023

Fantastic bank

Kinetic is fantastic. The staff are brilliant and very helpful. Chat system in the app they are quick to respond. App is easy to use too! They make welfare checks when you seem to be overspending Reviewed on: 11th March 2023

you are a very good team

I am very satisfied with you..and I wish you continued success ..good luck and faith in what you do Reviewed on: 10th March 2023

great, easy to use

Great quick responding customer service through webchat. Easy to use & download bank statements. Reviewed on: 10th March 2023

I am satisfied

I'm satisfied. I need more time. HSBC The first bank I worked with. Reviewed on: 10th March 2023

Very Happy

I've been a HSBC customer for many years, I've had a Kinect account for over a year and will never let a bad word be said about HSBC. Everything is top notch and I know my money is safe. I recommend it with a pure heart, and even encourage you to try it. There are no surprises in this bank. Always top level. Reviewed on: 10th March 2023

Easy to use and reliable

The overall experience was always good and simple to use never had any problems recommend with confidence! Reviewed on: 10th March 2023

Exactly what you are looking for

Fast, simple and very handy all in one. Amazing Reviewed on: 10th March 2023

Easy to use for busy businesses

This is such an easy app to use for busy people like myself. I don't have time to visit banks and queue for ages, but with this app you don't have to it's all in one place. Brilliant! I highly recommend it. Reviewed on: 10th March 2023

Easy and convenient to use

Easy and convenient to use, a little hard to find statements but the live chat is very useful and helpful with any issues you may have Reviewed on: 10th March 2023

Best Customer Service

The entire process to create the account was simple, communication was clear, the app is easy to use, and customer service when needed is highly responsive and competent. A pleasure to do business with. Reviewed on: 10th March 2023

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