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HSBC Kinetic: Business account reviews

4.69
Based on 1,942 reviews, last reviewed 24th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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2%
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1%
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2%

Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1942)

you are a very good team

5
I am very satisfied with you..and I wish you continued success ..good luck and faith in what you do Reviewed on: 10th March 2023

great, easy to use

5
Great quick responding customer service through webchat. Easy to use & download bank statements. Reviewed on: 10th March 2023

I am satisfied

5
I'm satisfied. I need more time. HSBC The first bank I worked with. Reviewed on: 10th March 2023

Very Happy

5
I've been a HSBC customer for many years, I've had a Kinect account for over a year and will never let a bad word be said about HSBC. Everything is top notch and I know my money is safe. I recommend it with a pure heart, and even encourage you to try it. There are no surprises in this bank. Always top level. Reviewed on: 10th March 2023

Easy to use and reliable

5
The overall experience was always good and simple to use never had any problems recommend with confidence! Reviewed on: 10th March 2023

Exactly what you are looking for

5
Fast, simple and very handy all in one. Amazing Reviewed on: 10th March 2023

Easy to use for busy businesses

5
This is such an easy app to use for busy people like myself. I don't have time to visit banks and queue for ages, but with this app you don't have to it's all in one place. Brilliant! I highly recommend it. Reviewed on: 10th March 2023

Easy and convenient to use

5
Easy and convenient to use, a little hard to find statements but the live chat is very useful and helpful with any issues you may have Reviewed on: 10th March 2023

Best Customer Service

5
The entire process to create the account was simple, communication was clear, the app is easy to use, and customer service when needed is highly responsive and competent. A pleasure to do business with. Reviewed on: 10th March 2023

The best app

5
It’s very easy to use and we can have help when things go wrong Reviewed on: 10th March 2023

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