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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.68
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

great, easy to use

5
Great quick responding customer service through webchat. Easy to use & download bank statements. Reviewed on: 10th March 2023
Rindi's avatar
Rindi

I am satisfied

5
I'm satisfied. I need more time. HSBC The first bank I worked with. Reviewed on: 10th March 2023
Yuliyan Lepavtsov's avatar
Yuliyan Lepavtsov

Very Happy

5
I've been a HSBC customer for many years, I've had a Kinect account for over a year and will never let a bad word be said about HSBC. Everything is top notch and I know my money is safe. I recommend it with a pure heart, and even encourage you to try it. There are no surprises in this bank. Always top level. Reviewed on: 10th March 2023
darek krynicki's avatar
darek krynicki

Easy to use and reliable

5
The overall experience was always good and simple to use never had any problems recommend with confidence! Reviewed on: 10th March 2023
staver Ilie's avatar
staver Ilie

Exactly what you are looking for

5
Fast, simple and very handy all in one. Amazing Reviewed on: 10th March 2023
Michal's avatar
Michal

Easy to use for busy businesses

5
This is such an easy app to use for busy people like myself. I don't have time to visit banks and queue for ages, but with this app you don't have to it's all in one place. Brilliant! I highly recommend it. Reviewed on: 10th March 2023
Dee Cracknell's avatar
Dee Cracknell

Easy and convenient to use

5
Easy and convenient to use, a little hard to find statements but the live chat is very useful and helpful with any issues you may have Reviewed on: 10th March 2023
Julie Smither's avatar
Julie Smither

Best Customer Service

5
The entire process to create the account was simple, communication was clear, the app is easy to use, and customer service when needed is highly responsive and competent. A pleasure to do business with. Reviewed on: 10th March 2023
Foot Massage's avatar
Foot Massage

The best app

5
It’s very easy to use and we can have help when things go wrong Reviewed on: 10th March 2023
Luiz W Luiz's avatar
Luiz W Luiz

Fantastic experience

5
It’s been amazing using HSBC kinetic. I would recommend even in my dreams. Best bank and easy to use . Get in. Reviewed on: 10th March 2023
Henry Buchi 's avatar
Henry Buchi

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