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Ikano Bank: Personal Loan reviews

1.91
Based on 36 reviews, last reviewed 11th Jul 2023
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Latest highest rating:

5

Again and again I've used Ikano bank for several personal loans and always found them to be spot on. Rates are low and Repayments are flexible. I've always paid my ... Read more Reviewed on: 11th July 2023
J H's avatar
J H

Latest lowest rating:

1

The worst bank to deal with Ikano bank just do not care about they client they just focus on make money out of them. I have been trying to get in touch for about 4 weeks and ... Read more Reviewed on: 10th May 2022
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Lima

About this product

Ikano Bank personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Ikano Bank personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Ikano Bank personal loan, we'd love you to write a quick review too.

Ikano Bank Personal Loan reviews (36)

Review of the Ikano Bank, Personal Loan:

Hope less

1
I took out a loan for loft insulation, firstly the account did not give me access I tried ringing but only got automated messages telling me to go to the help centre, which was no help. Any phone numbers merely referred me to the the useless on line help page. Reviewed on: 28th September 2020

Again and again

5
I've used Ikano bank for several personal loans and always found them to be spot on. Rates are low and Repayments are flexible. I've always paid my loans off before the original term and there are no charges to do that. Customer service has always been great and they don't mither you with emails or texts. Reviewed on: 11th July 2023

The worst bank to deal with

1
Ikano bank just do not care about they client they just focus on make money out of them. I have been trying to get in touch for about 4 weeks and no one to get back to me. They do not reply emails nothing. Worst ever. Reviewed on: 10th May 2022

Stay miles away

1
The worst company to ever deal with, they'll put the phone down on you half way through the conversation.. Reviewed on: 24th November 2021

Horrific

1
I want to advise everyone to stay away from this company as I do not think anyone should have to go through the stress and upset I am currently experiencing with them now! I took out a 4 year loan with in 2014, I paid the agreed amount every month without fail. My contract was finished in 2018 and my final payment was made. I then moved the later received a letter from a debt collection company (Lowell) stating I was still owing £124! This was incorrect! I gathered all my bank ... Reviewed on: 23rd March 2021

Never trust

1
Very disappointed in them. Canccelled my carpet order from SCS but they never told Ikano bank. Took months to sort and stayed in contact with Ikano throughout and they told me they would freeze any action. Went back on their work and destroyed my credit rating culminating in my bank slashing my credit card limit which I need for work causing me major problems. Reviewed on: 26th November 2020

No Answers after 7 months

2
Trying to call to change DD details, gave up after 4 months of trying and just left the old account open as they did not come over in the DD guarantee as they are not signed up for it. Now trying to pay off my loan and again, 2-3 hour waits twice a week for over 3 months now and still never got an answer. Starting to think there is noone there to even answer the phone. Just listening to hold music for my whole Life!! Reviewed on: 9th November 2020

What a waste of time and (our money)

1
Wanted to buy a kitchen from Ikea....had a 400 mile round trip to our ‘local’ one...wanted to take advantage of 3 years interest free loan, but Ikano wanted more information/(even though both of us have an excellent credit rating). Left without purchasing kitchen. Paperwork finally arrived, wanted original bank statements (have banked online for 20 years) so no original statements and only bank that could verify us was another 400 mile round trip away. Finally managed to get acc... Reviewed on: 18th July 2020

Absolutely awful

1
Absolutely awful . My son applied for a personal loan to purchase a car , had numerous emails and texts advising that his loan had been approved and all checks confirmed. Signed all agreements. Received a text at 1305 to advise that money would be transferred to him within 2 hours . He Borrowed the money temporarily from family to get car within dealers opening hours as money would be with him within 2 hours . No money by 1730 so called them and was advised his loan had been wit... Reviewed on: 27th January 2020

Absolutely outrageous

1
Got a loan with ikarno, and through out this time I have had late payments when I’ve paid on time , £12 or£25 or sometimes both , I was not informed of these charges they was just put on my overall amount , when I call to sort something out , I am given false information EVERY TIME , I get told I am on the wrong payment plan and have to pay more , staff are incompetent and clueless managers are even worse , they don’t call you back like they say , they sent me letters saying I... Reviewed on: 7th March 2019

Disgusting

1
I’ve had a loan for the last 12 months of £1000 I have been paying £54.80 a month just got my yearly bill that says I still owe £700! Yet my loan agreement says I will on ever need to pay £1000 and they have put late pay fees on when I have been on time every single month it’s a direct debit I can’t be late on this ! Scammer and I will be taking this so much further !!!!! Reviewed on: 13th December 2018

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