Write a review

Kent Reliance: Cash ISA reviews

Name: Cash ISA
Rating: 3 (12 reviews)

View other Kent Reliance products

3.93

Based on 12 reviews, last reviewed 26th Feb 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

4 star

3 star

2 star

50%

Latest highest rating:

5

Kent reliance always offer the best rates Kent reliance always offer the best interest rates and are a local company Reviewed on: 26th February 2025

Latest lowest rating:

1

Exasperating Contact Process Attempted to contact Customer Services by telephone on 3 July at 12 noon, and apart from the never ending options to choose from, found that all repre... Read more Reviewed on: 20th July 2023

Read all reviews See your review

About this product

Kent Reliance offer a range of fixed and variable rate cash ISAs.

There’s an easy access cash ISA or you can choose a one year or two year fixed rate cash ISA. All Kent Reliance ISAs require a minimum of £1,000 to open the account. You can apply for an ISA online or in the branch.

Kent Reliance cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Kent Reliance before, you can also leave a review and share your experi... ence.

Kent Reliance Cash ISA reviews (12)

Review of the Kent Reliance, Cash ISA:

Competitive ISA Rate.

Competitive ISA Rate. Easy transfer process and well informed. Reviewed on: 24th May 2024

Kent reliance always offer the best rates

Kent reliance always offer the best interest rates and are a local company Reviewed on: 26th February 2025

Just moved our Isas and bond from TSB to Kent Reliance.

Just moved our Isas and bond from TSB to Kent Reliance. Luckily we have branch I our town. The meeting with the team was swft and very informative. All documents co pleted easily in branch and switch took place in o ly a fee days,after the maturity date from TSB. Also use the online tool which is simple to find your accounts. Reviewed on: 13th December 2024

Best in class

Allowed additional contributions to be made throughout the whole year Reviewed on: 7th December 2024

Exasperating Contact Process

Attempted to contact Customer Services by telephone on 3 July at 12 noon, and apart from the never ending options to choose from, found that all representatives were busy, eventually I opted to keep my place in the queue by asking for a call back. I rang again at 15.27 as not received a call back. It would seem that it usually takes 24-48 hours for a call back. At 19.08 received a call from an unrecognised number - not answered - the caller left a message which was impossible... Reviewed on: 20th July 2023

Incompetence in abundance

When my Isa was a few days before maturity I arranged for another bank to take over the running of it.Now 7 days after maturity Kent Reliance have still NOT transferred the ISA to my new provider after 3 requests.Keep well away from Kent Reliance is my opinion. Reviewed on: 18th January 2023

ISA instruction not complied with

Called and gave specific instructions, which did not happen I have a heart condition, and do not need the stress. Do not use Kent reliance Hours and hours on hold Reviewed on: 19th April 2022

Good company to deal with

Great products and great communication. Reviewed on: 2nd April 2022

Isa

They do everything for me and when I go to my branch always helpful and cheerful small local company that Looks after it’s investors Reviewed on: 30th July 2020

Very poor indeed

Last day to open new isa - yet your website is down. Appalling. No point in offering good rates if its impossible to open that account! Reviewed on: 5th April 2020

Awful

Diabolical customer service regarding my money being put automatically into a 2 year ISA. Details the same as the review above although, according to other online sites, some customers have been given Goodwill payments over the same issue.Would never use Kent Reliance again and not recommend to anyone. Reviewed on: 25th May 2018

Do you have a different Kent Reliance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Lifetime ISA
from Cushon 0.00 from 0 reviews
Cash ISA
from Tembo Money 4.84 from 64 reviews
Fixed Rate Cash ISA
from Metro Bank 4.81 from 109 reviews

There's still more to see!

Kent Reliance has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub