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Kroo: Current Account reviews

Name: Current Account
Rating: 4.89 (4054 reviews)

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4.90

Based on 4,054 reviews, last reviewed 23rd Nov 2024

No new 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Great interest rate Great interest rate. Easy-access and unlimited withdrawals. Simple app and responsive customer service. Reviewed on: 31st August 2024

Latest lowest rating:

1

Holding People’s Money Hostage After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be going to the press about my exp... Read more Reviewed on: 23rd November 2024

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Kroo Current Account reviews (4054)

Review of the Kroo, Current Account:

AVOID, AVOID, AVOID

Do not use this bank, I repeat do not use this bank. Aside from the poor non existent customer service and complaints team. They will suspend your account for no reason, request bank information from your other bank (one of my other banks which I provided them has been suspiciously blocked and I have no access), the team who does review are not customer facing, I have had no access to my money since 1st Aug. I’m not allowed to close my account whilst this review is ongoing, so essentially they are holding my money hostage. I’m not only one that they have done this to, check out their TrustPilot for more experiences like mine and also check out this employee review as it seems like they are not following the correct guidelines and wonder if the FOS, FCA and other regulatory bodies are aware of it https://www.glassdoor.co.uk/Reviews/Employee-Review-Kroo-United-Kingdom-RVW80841314.htm. If I could give a 0, I would. Save your money & mental stress and avoid this bank. Reviewed on: 26th August 2024

Simple yet effective product that provides quality s...

Simple yet effective product that provides quality service and value Reviewed on: 12th April 2024

Kroo bank is amazing, gives good interest rate and i...

Kroo bank is amazing, gives good interest rate and is improving to get a good customer service to their clients Reviewed on: 12th April 2024

I am very satisfied with the company

I am very satisfied with the company Reviewed on: 12th April 2024

They have good service regarding their current account

They have good service regarding their current account Reviewed on: 12th April 2024

Simple and easy to use/access banking with great cus...

Simple and easy to use/access banking with great customer service Reviewed on: 12th April 2024

Ethical Banking done right

They’re a very ethical and straight forward institution. Banking is made simple unlike my experience with other major banks. Reviewed on: 12th April 2024

Great rates and frequent communication.

Great rates and frequent communication. Reviewed on: 12th April 2024

Very easy in online business with Kroo

Very easy reliable, very easy In online business with Kroo.. With current accounts.. Reviewed on: 12th April 2024

Easy to use and excellent customer service!

Easy to use and excellent customer service! Reviewed on: 12th April 2024

Very helpful and prompt simple service

Very helpful and prompt very simple and basic , all want in a app and bank let’s keep it simple Reviewed on: 12th April 2024

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