Kroo reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
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Kroo reviews
Verified businesses always have up to date contact details and can respond to reviews.
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Award winning organisation -
FCA approved and regulated -
Manage your account or policy via an app or website -
Offers digital wallet and contactless payment support
Review summary
People rate this company as Excellent based on 8,937 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Kroo’s Current account and Cash ISA are loved for their easy-to-use apps and standout interest rates that actually pay you. The banking experience feels modern, straightforward, and reliable, with helpful customer service when needed. However, some users have faced frustrating account freezes, slow responses, and issues with payment reviews that have caused real headaches.
Positive themes
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Kroo’s Current account app is super easy to use and makes banking a breeze.
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Kroo pays excellent interest rates on Current accounts and Cash ISAs.
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Kroo’s customer service is friendly and quick to help when needed.
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Negative themes
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Kroo sometimes freezes accounts or delays access with poor communication.
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Payment reviews and blocked transfers cause frustrating delays and issues.
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Customer service can be slow or unhelpful resolving serious problems.
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About Kroo
Kroo is a digital bank that was founded in 2016 by Nazim Valimahomed and Tim Brown.
Kroo's mission is to improve people's relationship with money and banks by giving customers more control and financial independence. Kroo has no physical branches so accounts are managed through the app.
Kroo offers a current account, an overdraft, deposit protection up to £85,000 and zero fees on spending abroad.
Kroo at a glance
Contact details
- [email protected]
- Social media
Reviews for Kroo
Showing 11 of 8937 company reviews • Last reviewed within 7 days
faster,quicker transactions securely and safely
faster,quicker transactions securely and safely
I can not fault kroo!
I can not fault kroo! I had issues logging into the app when I got my new phone and they were really helpful and sorted... I can not fault kroo! I had issues logging into the app when I got my new phone and they were really helpful and sorted on Thier end once I supplied the relevant information! Read more Read less
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5/5
Amazing bank
Never had a problem they have a good customer service team that help with anything you need.
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5/5
Great interest
Great service, on-line is easy and coupled with great interest, Kroo is a no brainer
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5/5
I have a very experience and supportive
I have a very experience and supportive
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5/5
Britain’s best bank!
Best bank I’ve ever been with very helpful and keen to help out when needed
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5/5
Taking BANK into another level
A great Bank great App experience
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5/5
Top service
Every transaction that I have requested has been completed with speed and efficiency.
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5/5
Excellent service
The service is good. The App is easy to use. I will recommend Kroo any day.
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5/5
Great service and prompt communication
Great service and prompt communication
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5/5
Lovely quick and easy app brilliant
Lovely quick and easy app very easy to use can't fault them
Products from Kroo
Current account
by KrooWith the Kroo current account, you can earn interest on your balance. Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free...
Current account
by KrooWith the Kroo current account, you can earn interest on your balance. Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free...
App
by KrooThe Kroo app gives you one home for your money. You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your...
App
by KrooThe Kroo app gives you one home for your money. You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your...
Cash ISA
by KrooKroo offer a fully flexible cash ISA. A Kroo cash ISA is free to open and has no monthly fees. You can view your aash ISA in the Kroo app....
Cash ISA
by KrooKroo offer a fully flexible cash ISA. A Kroo cash ISA is free to open and has no monthly fees. You can view your aash ISA in the Kroo app....
Personal loan
by KrooKroo offer personal loans for amounts up to £25,000. Applications for a Kroo loan are by invitation only for current account holders. You won’t be charged extra for paying more...
Personal loan
by KrooKroo offer personal loans for amounts up to £25,000. Applications for a Kroo loan are by invitation only for current account holders. You won’t be charged extra for paying more...
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