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Kroo reviews

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Rated Excellent • 4.91/5

Kroo reviews

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support

Review summary

People rate this company as Excellent based on 6,567 product reviews

Average score of 4.91/5
5 star
93%
4 star
5%
3 star
1%
2 star
0%
1 star
1%
Reviews for Kroo have trended positively over the past 90 days

Latest positive rating

5/5

In App Support

I've always been someone that would prefer to speak to a person directly when dealing with customer service enquires but the efficiency of their in... I've always been someone that would prefer to speak to a person directly when dealing with customer service enquires but the efficiency of their in app chat support has always given me the support I need in a timely way. Read more Read less

{"display":"Carla ","full_name":"Carla ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
App
Carla 1st March 2025

Latest negative rating

1/5

Holding People’s Money Hostage

After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be... After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be going to the press about my experience, guess what there are still withholding my money, the crooks, even though they have the information of the bank account of where they need to send my money to. All of them there are a bunch of liars, saying that they will callback me and they never did and also having departments that do not take calls. I will be emailing the CEO and will be taking my story to every news outlet I can like some many other people in the group that I am on Facebook “KROO BANK ACCOUNT PROBLEMS” which has 36 people in counting. Everyone, listen to me, take your money and run otherwise you will be in the same position as me and so many other people. Read more Read less

{"display":"S Oka","full_name":"S Oka","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1054758.png"}}'s avatar
Current Account
S Oka 23rd November 2024
See more reviews for Kroo products

About Kroo

Kroo is a digital bank that was founded in 2016 by Nazim Valimahomed and Tim Brown.

Kroo's mission is to improve people's relationship with money and banks by giving customers more control and financial independence. Kroo has no physical branches so accounts are managed through the app.

Kroo offers a current account, an overdraft, deposit protection up to £85,000 and zero fees on spending abroad.

Kroo at a glance

Contact details

Email
[email protected]
Social media

Reviews for Kroo

Showing 11 of 6567 company reviews • Last reviewed within 7 days

In App Support

App • 1st March 2025

I've always been someone that would prefer to speak to a person directly when dealing with customer service enquires but the efficiency of their in... I've always been someone that would prefer to speak to a person directly when dealing with customer service enquires but the efficiency of their in app chat support has always given me the support I need in a timely way. Read more Read less

{"display":"Carla ","full_name":"Carla ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Best bank account with good app & interest rate, alw...

Current Account • 26th February 2025

Best bank account with good app & interest rate, always keep you updated on any changes, app is clear & easy to use with good control over savings pots.

{"display":"Roger Noel","full_name":"Roger Noel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Can’t fault Kroo at all - amazing current account

    I love that you earn interest on your current account.i love that you can put your money into pots - amazing for helping budget and... I love that you earn interest on your current account.i love that you can put your money into pots - amazing for helping budget and save. And I love their customer service. Read more Read less

    {"display":"Sarah33","full_name":"Sarah33","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Sarah33 26th February 2025
  • 4/5

    Good cash ISA

    Good interest rates on ISAS, recommended

    {"display":"Jess","full_name":"Jess","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    App
    Jess 26th February 2025
  • 5/5

    Very user friendly app

    The most user friendly app that I have ever used. The app also looks really cool and professional.

    {"display":"Goldenretriever","full_name":"Goldenretriever","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    App
    Goldenretriever 26th February 2025
  • 5/5

    Easy to use App.

    Easy to use App. Smart looking Smart looking physical card.Good security. Good rates of interest

    {"display":"Bruce","full_name":"Bruce","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    App
    Bruce 26th February 2025
  • 5/5

    Good, easy experience.

    Good, easy experience. Allows me to spend my money online with a simple permission system in the app.

    {"display":"RS","full_name":"RS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    RS 26th February 2025
  • 4/5

    Reliable with quick communication.

    Reliable with quick communication.

    {"display":"Adam","full_name":"Adam","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Adam 26th February 2025
  • 5/5

    Excellent Interest rateApp is user friendly and cust...

    Excellent Interest rateApp is user friendly and customer service are great on line.

    {"display":"Heather ","full_name":"Heather ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    App
    Heather 26th February 2025
  • 4/5

    Kroo is a great alternative to a savings account, so...

    Kroo is a great alternative to a savings account, so you can tuck your money away with them and still have easy access to it even with a debit card!

    {"display":"Gouthaman","full_name":"Gouthaman","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072682.png"}}'s avatar
    App
    Gouthaman 24th November 2024
  • 1/5

    Holding People’s Money Hostage

    After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be... After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be going to the press about my experience, guess what there are still withholding my money, the crooks, even though they have the information of the bank account of where they need to send my money to. All of them there are a bunch of liars, saying that they will callback me and they never did and also having departments that do not take calls. I will be emailing the CEO and will be taking my story to every news outlet I can like some many other people in the group that I am on Facebook “KROO BANK ACCOUNT PROBLEMS” which has 36 people in counting. Everyone, listen to me, take your money and run otherwise you will be in the same position as me and so many other people. Read more Read less

    {"display":"S Oka","full_name":"S Oka","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1054758.png"}}'s avatar
    Current Account
    S Oka 23rd November 2024

    Products from Kroo

    Showing all products offered by Kroo

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