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Kroo: App reviews

Name: App
Rating: 4.76 (2542 reviews)

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4.76

Based on 2,542 reviews, last reviewed 11th Jun 2026

54% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Amazing customer support team. Amazing customer support team. With competitive rates surrounding money in the account. Always find it easy to get help with any problems I've been ha... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026

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About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2542)

Amazing customer support team.

Amazing customer support team. With competitive rates surrounding money in the account. Always find it easy to get help with any problems I've been having when it comes to money. Plus, amazing protection from scams and stolen cards. Reviewed on: 11th June 2026

Really good bank no hassle would recommend

Really good bank no hassle would recommend Reviewed on: 24th April 2026

issue with my account customer service was great

I had an issue with my account and the customer service person was very friendly, professional and patient. He waited on the phone for a while whilst I followed his instructions of resetting my accounnt. Reviewed on: 24th April 2026

I very much enjoy the app and find it very simple to...

I very much enjoy the app and find it very simple to use Reviewed on: 20th April 2026

A mega app with a great ISA!

A mega app with a great ISA! Flexible and easy to use! Reviewed on: 19th April 2026

Very very Exellent and Fast App Kroo Bank

Very very Exellent and Fast App Kroo Bank Reviewed on: 18th April 2026

Use it everyday hassle free and clear no issues

Use it everyday hassle free and clear no issues Reviewed on: 18th April 2026

I've been part of the Kroo since June 2023 and the a...

I've been part of the Kroo since June 2023 and the app had to be one of the best banking apps I had used at that point, but it has got even better observation the nearly 3 years I have had the pleasure of using it. Reviewed on: 18th April 2026

Set up the app and opened an account with ease from...

Set up the app and opened an account with ease from my phone. The interface is amazing and intuitive. Reviewed on: 17th April 2026

Highly techy, but user friendly app.

Really user friendly app. Excellent, responsive customer service. Reviewed on: 17th April 2026

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