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Kroo: App reviews

4.91
Based on 2,522 reviews, last reviewed 17th Mar 2026
1400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The app is simple but straightforward and does every... The app is simple but straightforward and does everything i need it to do. Reviewed on: 17th March 2026
Jack Wall's avatar
Jack Wall

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026
Krys K's avatar
Krys K

About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2522)

Would definitely recommend the Kroo app!

5
Seamless from onboarding to day to day banking Reviewed on: 26th February 2026

really fast intuitive app that just makes money so easy

5
really fast intuitive app that just makes money so easy Reviewed on: 26th February 2026

I’ve been using kroo app for a few months now and it...

5
I’ve been using kroo app for a few months now and it’s been super easy to understand when using and how to control my money intake Reviewed on: 26th February 2026

Avoid this bank

1
Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its response and resolution with very little communication after I provided a prompt response to its frankly intrusive request for information. Internet research indicates this happens to Kroo customers with concerning regularity. Reviewed on: 25th January 2026

Clear & simple to use App

5
App is clear and easy to use without the 'corporate' feel of other banking apps. Customer service has been excellent whenever I've needed to contact them. Friendly & informative and did what they said they'd do. Reviewed on: 23rd January 2026

Rapid response quick response to any questions

5
Rapid response quick response to any questions Reviewed on: 18th June 2025

Rude. Discrimination.

1
Rude. Discrimination . Unreasonable denial. Reviewed on: 20th April 2025

In App Support

5
I've always been someone that would prefer to speak to a person directly when dealing with customer service enquires but the efficiency of their in app chat support has always given me the support I need in a timely way. Reviewed on: 1st March 2025

Good cash ISA

4
Good interest rates on ISAS, recommended Reviewed on: 26th February 2025

Very user friendly app

5
The most user friendly app that I have ever used. The app also looks really cool and professional. Reviewed on: 26th February 2025

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