Write a review

Go to business site

Kroo: App reviews

Name: App
Rating: 4.91 (2510 reviews)

View other Kroo products

4.91

Based on 2,510 reviews, last reviewed 25th Jan 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Clear & simple to use App App is clear and easy to use without the 'corporate' feel of other banking apps. Customer service has been excellent whenever I've needed to contact t... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026

Read all reviews Write a review

About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Review Kroo: App now

Help others make smarter decisions by sharing your own experience.

Write a review

Kroo App reviews (2510)

Avoid this bank

Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its response and resolution with very little communication after I provided a prompt response to its frankly intrusive request for information. Internet research indicates this happens to Kroo customers with concerning regularity. Reviewed on: 25th January 2026

Clear & simple to use App

App is clear and easy to use without the 'corporate' feel of other banking apps. Customer service has been excellent whenever I've needed to contact them. Friendly & informative and did what they said they'd do. Reviewed on: 23rd January 2026

Rapid response quick response to any questions

Rapid response quick response to any questions Reviewed on: 18th June 2025

Rude. Discrimination.

Rude. Discrimination . Unreasonable denial. Reviewed on: 20th April 2025

In App Support

I've always been someone that would prefer to speak to a person directly when dealing with customer service enquires but the efficiency of their in app chat support has always given me the support I need in a timely way. Reviewed on: 1st March 2025

Good cash ISA

Good interest rates on ISAS, recommended Reviewed on: 26th February 2025

Very user friendly app

The most user friendly app that I have ever used. The app also looks really cool and professional. Reviewed on: 26th February 2025

Easy to use App.

Easy to use App. Smart looking Smart looking physical card.Good security. Good rates of interest Reviewed on: 26th February 2025

Excellent Interest rateApp is user friendly and cust...

Excellent Interest rateApp is user friendly and customer service are great on line. Reviewed on: 26th February 2025

Kroo is a great alternative to a savings account, so...

Kroo is a great alternative to a savings account, so you can tuck your money away with them and still have easy access to it even with a debit card! Reviewed on: 24th November 2024

Do you have a different Kroo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Money Transfer
from Paysend 2.08 from 28 reviews
App
from Moneyhub 4.84 from 5351 reviews
Personal finance app
from Lumio 4.99 from 83 reviews

Want to see more from Kroo?

Current account
from Kroo 4.89 from 4067 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub