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Kroo: App reviews

Name: App
Rating: 4.76 (2542 reviews)

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4.76

Based on 2,542 reviews, last reviewed 11th Jun 2026

54% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Amazing customer support team. Amazing customer support team. With competitive rates surrounding money in the account. Always find it easy to get help with any problems I've been ha... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026

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About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2542)

Kroo app is simple and functional.

Kroo app is simple and functional. Pots feature excellent. Reviewed on: 26th February 2026

Would definitely recommend the Kroo app!

Seamless from onboarding to day to day banking Reviewed on: 26th February 2026

really fast intuitive app that just makes money so easy

really fast intuitive app that just makes money so easy Reviewed on: 26th February 2026

I’ve been using kroo app for a few months now and it...

I’ve been using kroo app for a few months now and it’s been super easy to understand when using and how to control my money intake Reviewed on: 26th February 2026

Avoid this bank

Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its response and resolution with very little communication after I provided a prompt response to its frankly intrusive request for information. Internet research indicates this happens to Kroo customers with concerning regularity. Reviewed on: 25th January 2026

Clear & simple to use App

App is clear and easy to use without the 'corporate' feel of other banking apps. Customer service has been excellent whenever I've needed to contact them. Friendly & informative and did what they said they'd do. Reviewed on: 23rd January 2026

Rapid response quick response to any questions

Rapid response quick response to any questions Reviewed on: 18th June 2025

Rude. Discrimination.

Rude. Discrimination . Unreasonable denial. Reviewed on: 20th April 2025

In App Support

I've always been someone that would prefer to speak to a person directly when dealing with customer service enquires but the efficiency of their in app chat support has always given me the support I need in a timely way. Reviewed on: 1st March 2025

Good cash ISA

Good interest rates on ISAS, recommended Reviewed on: 26th February 2025

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