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Kroo: Current account reviews

4.76
Based on 5,959 reviews, last reviewed 10th Aug 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good bank and so easy to use Very good bank and so easy to use Reviewed on: 10th August 2026
Gabriel 's avatar
Gabriel

Latest lowest rating:

2

Account Satisfaction Survey: Not part of the Current Account Switch Service (CASS). In addition, keep encountering multiple account/card freezes for attempting perfectly legitimat... Read more Reviewed on: 18th April 2026
Derrick's avatar
Derrick

About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo Current account reviews (5959)

Great online bank

5
Held an account since they launched. Great rates, good banking, fantastic Cash ISA. The only things that could be made better. Deposits, where and how, electronic Cheque deposits (yes I still get them) through the app. Reviewed on: 21st April 2026

Easily accessible at all times most when away from h...

4
Easily accessible at all times most when away from home on holiday. Reviewed on: 21st April 2026

Great online Bank

5
Easy to use current account and great flexible cash isa with a competitive interest rate Reviewed on: 21st April 2026

Kroo bank, my new bank of choice.

5
Sceptical at first being a small challenger bank but needn't have been. Everything has been efficient and smooth running with an easy to use app. Reviewed on: 20th April 2026

They do their job well.

5
I never had a problem with them. To be honest my interaction with them is minimal and this isn't bad. I don't want a bank bothering me. I would like them to have a credit card but for what I need them they fulfill completely their purpose. Reviewed on: 20th April 2026

It’s amazing simple to use.

5
It’s amazing simple to use. Easy money transactions and great customer service Reviewed on: 20th April 2026

I tell everyone about Kroo.

5
I tell everyone about Kroo. It's been such a positive discovery! Good interest on current account and ISA. Easy to send and receive payments. App is great. Honestly no complaints and I've been using it for years. Reviewed on: 20th April 2026

generally very good.

4
generally very good. except for when transfering 'large amounts' like 10000 when there is a bit of a hold up . Like any other bank but i wish they could be different in this respect too Reviewed on: 20th April 2026

Transparent banking.

5
Transparent banking. Kroo offer a wonderful UI to their app, clear communication and security to their current account. They offer competitive rates and insights into how you spend money. Their customer service is excellent and it's easily the best bank I've ever used. Reviewed on: 20th April 2026

Customer friendly

5
It is so easy to open an account, no need to be tech savvy. The app is very customer friendly and you can find everything straight away. I'm quite happy with my experience with Kroo so far and not would highly recommend it. Reviewed on: 20th April 2026

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