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Kroo: Current Account reviews

Name: Current Account
Rating: 4.89 (4054 reviews)

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4.90

Based on 4,054 reviews, last reviewed 23rd Nov 2024

No new 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Great interest rate Great interest rate. Easy-access and unlimited withdrawals. Simple app and responsive customer service. Reviewed on: 31st August 2024

Latest lowest rating:

1

Holding People’s Money Hostage After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be going to the press about my exp... Read more Reviewed on: 23rd November 2024

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Kroo Current Account reviews (4054)

Review of the Kroo, Current Account:

AVOID, AVOID, AVOID

Do not use this bank, I repeat do not use this bank. Aside from the poor non existent customer service and complaints team. They will suspend your account for no reason, request bank information from your other bank (one of my other banks which I provided them has been suspiciously blocked and I have no access), the team who does review are not customer facing, I have had no access to my money since 1st Aug. I’m not allowed to close my account whilst this review is ongoing, so essentially they are holding my money hostage. I’m not only one that they have done this to, check out their TrustPilot for more experiences like mine and also check out this employee review as it seems like they are not following the correct guidelines and wonder if the FOS, FCA and other regulatory bodies are aware of it https://www.glassdoor.co.uk/Reviews/Employee-Review-Kroo-United-Kingdom-RVW80841314.htm. If I could give a 0, I would. Save your money & mental stress and avoid this bank. Reviewed on: 26th August 2024

So easy to use, very clear instructions

So easy to use, very clear instructions Reviewed on: 12th April 2024

Refreshing

Efficient on line banking but cannot deposit cash Reviewed on: 12th April 2024

Excellent service and interest rate

Excellent service and interest rate Reviewed on: 12th April 2024

It’s the best bank, thier service is amazing

It’s the best bank, thier service is amazing Reviewed on: 12th April 2024

Good experience so far in a chat now waiting for it...

Good experience so far in a chat now waiting for it to be resolved Reviewed on: 12th April 2024

Great saving source, quick response from customer se...

Great saving source, quick response from customer service. Reviewed on: 12th April 2024

very good online bank and excellent service

very good online bank and excellent service Reviewed on: 12th April 2024

Good app, good chat support and high interest rate

Good app, good chat support and high interest rate Reviewed on: 12th April 2024

i love that i can put money aside and overall the ba...

i love that i can put money aside and overall the banking app has nice features and is presented really nicely Reviewed on: 12th April 2024

I love Kroo bank because it is easy to used and ever...

I love Kroo bank because it is easy to used and everything works perfectly. Reviewed on: 12th April 2024

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Alternative products

Graduate Current Account
from Bank of Ireland 0.00 from 0 reviews
Basic Current Account
from RBS 3.95 from 228 reviews
Current Account
from The Co-operative Bank 4.00 from 379 reviews

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