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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.05 (701 reviews)

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3.92

Based on 701 reviews, last reviewed 21st Dec 2024

60% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

5

Good account Signed up easily. Online verification came in 2 days. Debit card came on 3rd day. The app works well for me. Impressed so far. Using it as a 2nd acco... Read more Reviewed on: 15th December 2024

Latest lowest rating:

1

Lloyds Bank refuses my payments by bank transfers. Lloyds Bank refuses my payments by bank transfers. to my builder and to a financial institution at the branch. I had my passport with me. They asked m... Read more Reviewed on: 21st December 2024

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (701)

Review of the Lloyds Bank, Classic Account:

Fantastic easy process!

Lloyds Bank is so easy going, the app flows really well and rarely has any kind of technical issues. It’s very easy to navigate and there a lots of options such as save the change which is helpful as it really does add up. I highly recommend using Lloyd’s bank, on top of this the staff are always welcoming and friendly too in the branch! Reviewed on: 31st May 2023

The best bank

Lloyd's are the best bank I've ever used they are so helpful and there security is second to none ,you get piece of mind knowing the've my back when it comes to fraud and scammers Reviewed on: 25th May 2023

Lloyds Classic Account

I don't know how many years I've had this type of account for but I have had no issues with Lloyds whatsoever so I would highly recommend the classic account as it allows you to manage your money very easily. Reviewed on: 10th May 2023

Disgraceful and health affecting!

Moved area updated address at branch with paperwork, my current home is apparently that of the actual branch now, I sleep in the vault I guess? Money trapped in my account, blocks on incoming/outgoing payments and debit card without notice or reason, turned out to be a mistake. Complaint handler compensated, and informed me that account restrictions removed to be able to transfer money and accept incoming payments again. No this had not been completed, as I attempted to transfer out afterwards. Mental health disabilities affected majorly, resulting in major impacts. Gender assumption issues by call staff, regards use of incorrect pronouns even though my name is clearly female? Reviewed on: 22nd April 2023

Terrible

The chat help desk on you app is absolutely rubbish. Kept cancelling my card for no reason citing fraud Reviewed on: 13th April 2023

Good trusted bank

Have been with this bank since 16, staff are always friendly and helpful, there is a scheme for cashback and lots of information and choice Reviewed on: 11th April 2023

Good

Everything good very good response immediately response Reviewed on: 11th April 2023

Love my bank

I literally love my bank I’ve been with them for 15 years nearly and not once have I experienced any issues with them, I had a fraud situation before and they dealt with it in the best possible way, and so helpful. Reviewed on: 11th April 2023

Good communication

Good comms when making transactions Reviewed on: 10th April 2023

In cyber space and on the ground

Quite fast response on website and overall good communication. High interest on. Overdraft which seems to be a trend. Overall quite easy to use and secure. Not always so helpful in the branch in Uxbridge. Depend on staff present Reviewed on: 9th April 2023

I recommend Lloyds bank is the best ever

To be honest I have never see any problem in Lloyds bank. I love using Lloyds bank as my main account. I recommend Lloyds as full star to my friends. Reviewed on: 8th April 2023

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