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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.04 (794 reviews)

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4.04

Based on 794 reviews, last reviewed 20th Apr 2026

167% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

Lloyds is a great bank. Lloyds is a great bank. I have been with them for 10 years and have had no issues. Customer service is great and are always helpful both in store and ... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

App data leak is unforgivable Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (794)

Disgusted at how all the branches have closed and no...

Disgusted at how all the branches have closed and no sign of the banking hubs we were promised Reviewed on: 26th February 2025

Good service on app.

Good service on app. Fairly reliable. Reviewed on: 26th February 2025

Brilliant Customer Service

Whenever I have needed to contact Lloyds Bank by telephone, everyone has been really lovely to speak too and have always been able to help me and resolve any issues there and then. Reviewed on: 26th February 2025

I've only been with the bank 18 months.

I've only been with the bank 18 months. But I have visited my local branch a few times and the staff have been very friendly and resolved my requests promptly. The App is also very easy to use, being user-friendly and fast. Reviewed on: 26th February 2025

trustworthy

solid bank, good website, and info is relevant Reviewed on: 26th February 2025

Good customer experience.

Good customer experience. Easy banking Reviewed on: 26th February 2025

Online banking

Very easy to use on web site and always you can get advice and help if neaded Reviewed on: 26th February 2025

Excellent.

My experience with the Bank has been excellent. The staff are always on hand to help and support me whenever I have any issues which needs to be sorted ie. Issues dealing with fraudulent transactions and other issues that arise. Reviewed on: 26th February 2025

Can't fault them easy to get ahold of if needed and...

Can't fault them easy to get ahold of if needed and quick to sort out issues Reviewed on: 26th February 2025

Haven't been in the country long

Haven't been in the country long, but Lloyds doesn't judge me by my immigration status. Reviewed on: 12th February 2025

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