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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (698 reviews)

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3.95

Based on 698 reviews, last reviewed 7th Nov 2024

67% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

55%

21%

11%

10%

Latest highest rating:

4

Easy to set up Classic Account with Bank of Scotland... Easy to set up Classic Account with Bank of Scotland, after moving countries. Great service at any branch Reviewed on: 29th October 2024

Latest lowest rating:

1

I have spent a month calling them to resolve a simpl... I have spent a month calling them to resolve a simple issue. Every time they tell me it is fixed but it is not fixed at all. Customers without a sma... Read more Reviewed on: 16th October 2024

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About this product

The Lloyds Bank Classic Account is designed for ‘free everyday banking’. Account holders can benefit from a featureful mobile banking app, cashback opportunities and both arranged and unarranged overdrafts.

Our Lloyds Bank Classic Account reviews can give you valuable insight into the provider and account. Learn how satisfied genuine customers are with the service they’ve received. Be confident you’re making the right choice about your new account by checking our customer reviews.

If you’re interested in the Lloyds Bank Classic Account, find out more on Smart Money People. Learn why customers chose this account and how satisfied they’ve been so far. Read about the main pros and cons of the Classic Account to decide if it sounds right for you. Find out how responsive the customer service team is and how quickly account holders’ issues have been resolved. All of this and more can be found in our Lloyds Bank Classic Account reviews.

Perhaps you already have a Classic Account with Lloyds Bank? Why not share your honest opinions with our Smart Money People community? How long have you had the account and is it your main bank account? What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile banking app, which features are the most useful? Would you recommend the account to your family and friends? Leave a Lloyds Bank Classic Account review today. Together, we can help people like you make better financial decisions.

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Lloyds Bank Classic Account reviews (698)

Disgraceful and health affecting!

Moved area updated address at branch with paperwork, my current home is apparently that of the actual branch now, I sleep in the vault I guess? Money trapped in my account, blocks on incoming/outgoing payments and debit card without notice or reason, turned out to be a mistake. Complaint handler compensated, and informed me that account restrictions removed to be able to transfer money and accept incoming payments again. No this had not been completed, as I attempted to transfer out afterwards. Mental health disabilities affected majorly, resulting in major impacts. Gender assumption issues by call staff, regards use of incorrect pronouns even though my name is clearly female? Reviewed on: 22nd April 2023

Terrible

The chat help desk on you app is absolutely rubbish. Kept cancelling my card for no reason citing fraud Reviewed on: 13th April 2023

Good trusted bank

Have been with this bank since 16, staff are always friendly and helpful, there is a scheme for cashback and lots of information and choice Reviewed on: 11th April 2023

Good

Everything good very good response immediately response Reviewed on: 11th April 2023

Love my bank

I literally love my bank I’ve been with them for 15 years nearly and not once have I experienced any issues with them, I had a fraud situation before and they dealt with it in the best possible way, and so helpful. Reviewed on: 11th April 2023

Good communication

Good comms when making transactions Reviewed on: 10th April 2023

In cyber space and on the ground

Quite fast response on website and overall good communication. High interest on. Overdraft which seems to be a trend. Overall quite easy to use and secure. Not always so helpful in the branch in Uxbridge. Depend on staff present Reviewed on: 9th April 2023

I recommend Lloyds bank is the best ever

To be honest I have never see any problem in Lloyds bank. I love using Lloyds bank as my main account. I recommend Lloyds as full star to my friends. Reviewed on: 8th April 2023

Keeping your money safe

I get steady but not to many emails showing me examples of fraudulent activity and what to spot which reassures me what my bank would or would not ask for, what I can do to protect myself and there is always help available should I need it. I feel that take responsibility for my credit and how much I ask for by explaining it wouldn't be good but offers a number of ways to improve how to look after my money. I feel valued as a customer and would highly recommend them. Reviewed on: 7th April 2023

Personal experience

Lloyd's bank have been very understanding during times of financial woes, especially during the COVID lockdown period. They have always been first hand with direct communication & the only improvement could be a direction as to how to attain a larger overdraft if necessary. And if it is based on credit score than how high that would need to be.Overall, a solid bank for anyone looking to place their money. Reviewed on: 7th April 2023

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