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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.99 (798 reviews)

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3.98

Based on 798 reviews, last reviewed 12th Jun 2026

40% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Always there for you for whatever it is you require. Always there for you for whatever it is you require. Responds to all enquiries instantly. All information very clear and easy to understand. Reviewed on: 12th June 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (798)

Online banking

Very easy to use on web site and always you can get advice and help if neaded Reviewed on: 26th February 2025

Excellent.

My experience with the Bank has been excellent. The staff are always on hand to help and support me whenever I have any issues which needs to be sorted ie. Issues dealing with fraudulent transactions and other issues that arise. Reviewed on: 26th February 2025

Can't fault them easy to get ahold of if needed and...

Can't fault them easy to get ahold of if needed and quick to sort out issues Reviewed on: 26th February 2025

Haven't been in the country long

Haven't been in the country long, but Lloyds doesn't judge me by my immigration status. Reviewed on: 12th February 2025

Excellent service and support, no problems

Excellent service and support, no problems Reviewed on: 3rd February 2025

Reliable bank, costumer service is very good.

Reliable bank, costumer service is very good. Reviewed on: 23rd January 2025

Amazing to be a customer and very helpful on how to...

Amazing to be a customer and very helpful on how to manage my finances Reviewed on: 15th January 2025

Very good

Very good experience all in all. Reviewed on: 15th January 2025

Good bank very easy and very good bank

Good bank very easy and very good bank Reviewed on: 13th January 2025

Lloyds Bank refuses my payments by bank transfers.

Lloyds Bank refuses my payments by bank transfers. to my builder and to a financial institution at the branch. I had my passport with me. They asked me a lot of questions that were inappropriate.. They are mental and treated me as a criminal. I wasted one hour each time there and in the end they refused to do the transaction. They also blocked my account on one of these transfers. They are abusing their power. Reviewed on: 21st December 2024

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