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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (698 reviews)

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3.95

Based on 698 reviews, last reviewed 7th Nov 2024

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

55%

21%

11%

10%

Latest highest rating:

4

Easy to set up Classic Account with Bank of Scotland... Easy to set up Classic Account with Bank of Scotland, after moving countries. Great service at any branch Reviewed on: 29th October 2024

Latest lowest rating:

1

I have spent a month calling them to resolve a simpl... I have spent a month calling them to resolve a simple issue. Every time they tell me it is fixed but it is not fixed at all. Customers without a sma... Read more Reviewed on: 16th October 2024

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About this product

The Lloyds Bank Classic Account is designed for ‘free everyday banking’. Account holders can benefit from a featureful mobile banking app, cashback opportunities and both arranged and unarranged overdrafts.

Our Lloyds Bank Classic Account reviews can give you valuable insight into the provider and account. Learn how satisfied genuine customers are with the service they’ve received. Be confident you’re making the right choice about your new account by checking our customer reviews.

If you’re interested in the Lloyds Bank Classic Account, find out more on Smart Money People. Learn why customers chose this account and how satisfied they’ve been so far. Read about the main pros and cons of the Classic Account to decide if it sounds right for you. Find out how responsive the customer service team is and how quickly account holders’ issues have been resolved. All of this and more can be found in our Lloyds Bank Classic Account reviews.

Perhaps you already have a Classic Account with Lloyds Bank? Why not share your honest opinions with our Smart Money People community? How long have you had the account and is it your main bank account? What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile banking app, which features are the most useful? Would you recommend the account to your family and friends? Leave a Lloyds Bank Classic Account review today. Together, we can help people like you make better financial decisions.

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Lloyds Bank Classic Account reviews (698)

Wasting time because of misinformation

I called Lloyds to sort out a reference that I needed to open a bank account in Malta. I was told one thing by one customer service agent and then another thing by another customer service agent. This happened twice. Lloyds gave me compensation for phone calls and time wasted but these things shouldnt have happened in the first place. Customer service should know what they are doing. Reviewed on: 23rd December 2014

Had my account for 10 years

Happy with the way it works and never had any problems even when transferring money abroad. Reviewed on: 25th November 2014

They turned round poor service into a super experience

I had reason to complain about poor service. However as soon as the problem was highlighted the attentiveness was second to none and the issue resolved with good grace and a clear desire to put things right. The best thing? They said sorry and meant it! Thank you Lloyds Bank Reviewed on: 20th November 2014

Simply average

In this day and age we are always seeking to be amazed or at least not disappointed. I have been neither amazed not disappointed by the classic account. While I don't think I will ever wax lyrically about Lloyds the way some customers of First Direct seem to (about First Direct) I am not otherwise disappointed. Reviewed on: 10th October 2014

Great services and customer experience

I've never had any great issues with my account, Reviewed on: 9th October 2014

Meets my needs

Can't complain it has everything I need from a bank account. Customer service are always friendly and happy to help. Reviewed on: 8th October 2014

been banking with lloyds for 4 years . good customer service

been banking with lloyds for 4 years . good customer service , dont have to wait to long on phone to speak to someone . mobile app is ok not as good since they updated it no access to direct debits or standing orders or a link to desktop site which the previous version had Reviewed on: 6th October 2014

OK

Thought about switching but not sure if it's worth it...Lloyds aren't bad...not great either. Overdraft is good feature, but £25 doesn't go too far Reviewed on: 4th October 2014

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