Write a review

Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (758 reviews)

View other Lloyds Bank products

4.01

Based on 758 reviews, last reviewed 2nd Jul 2025

59% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

I’m really having a good time with Lloyds Bank Class... I’m really having a good time with Lloyds Bank Classic Account. Zero account charges and I can access my finances anytime. Reviewed on: 2nd July 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

Read all reviews Write a review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Review Lloyds Bank: Classic Account now

Help others make smarter decisions by sharing your own experience.

Write a review

Lloyds Bank Classic Account reviews (758)

Supported me since I was 15

I love my bank - they've supported me right form when I was 15 and just wanted to get cash out to being a student, and now being full time employed. They are great! Reviewed on: 12th February 2016

Faversham branch helped me a lot

When my father died, they couldn't do enough to help me sort out his financial affairs. They really went the extra mile at a difficult time. Faversham branch. Reviewed on: 12th February 2016

Cup of tea and a friendly face

i love my local lloyds bank. nothing is ever too much trouble for them. they recently saw i was upset over something and sat me in a quiet room with a cup of tea and a friendly face for a chat while i calmed down. love them to bits Reviewed on: 12th February 2016

very good customer serive

excellent communication and customer service and always review your account and makes sure you are happy with it¬ Reviewed on: 10th February 2016

Loyal customer for over 15 years

When I need to alter my overdraft they are always happy to help and also offer advice on how to reduce and manage my finances Reviewed on: 10th February 2016

Nothing Special chasing the Horses tail!

A reduction in overdraft when TSB was dropped...higher bank charges we had to slop. A brighter branch with silly TVs...I am just concerned about the fees!. One bit of tech that has good spec,is the machine that lets you deposit cheques ! Reviewed on: 30th December 2015

Poor Customer Service

I had this account for a few years and was perfectly happy with them until a sudden job loss saw risk of bank charges, the web site was temperamental and being unable to use a telephone I was unable to cancel any outgoing payments. The lack of consistent services such as online banking was an issue for me because of my disability, this translates to a poor overall service and the bank showed absolutely no concern over this when I raised a complaint. Reviewed on: 24th December 2015

Lloyd's Classic Account made me feel at ease with banking.

Lloyd's Classic Account made purchasing items and life online a lot easier. I have had no trouble with their set-up and I have been comfortable with my credit card as Lloyd's have been great about communication and giving me information. I would recommend Lloyd's as they know which is the appropriate Credit for you and they can suggest the right way and time frame for all kinds of payments. Reviewed on: 24th December 2015

A bank for life

I have had my current account, now called 'Classic' since the age of 16. Decades later and I wouldn't change a thing. It's a simple choice: reliable, helpful, accessible and secure. Reviewed on: 10th December 2015

Great Product, Sales not so great

I received a quite scary voicemail on the day of my nans funeral saying there was an urgent issue and I needed to go to the branch straight away. I left my grieving parents to go to the branch to see what the issue was. I had previously been frauded and my account emptied and I was scared this had happened again. However when I got to the branch they said my account was fine but they wished to talk to me about a Loan I was eligible for. I was not in the market for a loan, if I had been I would have gone into the branch at a time suitable and asked for information. I was very upset and when I explained the voicemail and the day it was the staff were apologietic but said that offering services was part of their job. As I had previous good experience in regards to this account I have given it 2 stars for improvement If I hadn't have had good experience in the past it would have been a 1 star and I would have left the bank the next day. Reviewed on: 25th November 2015

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Personal Current Account
from Bank of Ireland 4.15 from 13 reviews
Current account
from Zopa 0.00 from 0 reviews
Current account
from Barclays 4.46 from 4876 reviews

Want to see more from Lloyds Bank?

Travel Money
from Lloyds Bank 4.73 from 3 reviews
Student Mastercard Credit Card
from Lloyds Bank 4.61 from 7 reviews
Help to Buy ISA
from Lloyds Bank 4.44 from 7 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub