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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (758 reviews)

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4.01

Based on 758 reviews, last reviewed 2nd Jul 2025

59% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

I’m really having a good time with Lloyds Bank Class... I’m really having a good time with Lloyds Bank Classic Account. Zero account charges and I can access my finances anytime. Reviewed on: 2nd July 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (758)

A reliable service

They are environmentally friendly and were one of the first banks to stop sending paper statements. I am always kept up to date with my account and changing overdraft. The online services are very well laid out. Reviewed on: 24th November 2015

Always reliable, quick to help out if anything goes wrong

Great service, lots of branches, account does everything you need of a basic account. Great customer service! Reviewed on: 21st November 2015

The company has an excellent service.

Lloyds has given outstanding service through its customer representative in terms of opening the bank account and making a deposit. Furthermore, its internet banking service gives a freedom to deal with any banking transaction. It has made life easier and less complicated. Reviewed on: 11th November 2015

Fantastic

I find Lloyds the most helpful bank. Nothing is too much trouble and the staff are always super friendly. Reviewed on: 11th November 2015

Very friendly

There app is fantastic. Extremely easy to use, helps on day to day spending and keeping on top of your money. Has all bits I need. Has changed my banking experience and has also made it a lot easier to access my savings account that is connected to my classic account. Absolutely love it. Reviewed on: 9th November 2015

very easy to deal with, good account, no anual fees, friendly staff

I really like banking with this group and changed from Barclays. Reviewed on: 8th November 2015

overall goods in terms of services lloyds is one of the top bank i left it after a bad experience

3 years back i had account that was one day suddenly blocked after a payment was made by my cousin in my account by cheque i took me a while to get it sorted till that time i had no access even to my money and was unable to pay rent bills for food Reviewed on: 6th November 2015

useless, especially for internet banking

It doesnt matter how loyal a customer you are they do not see you as an individual. The internet banking never works always shows error message. i wouldnt bother, i would go for a more up to date bank Reviewed on: 5th November 2015

Easy to use

This is the first bank account I have ever had and I am glad that it is with this company. The staff that I have met have been very professional and friendly. They also make sure that you are informed on everything that you are signing up for before the account is opened. The online banking feature is also very useful. Reviewed on: 4th November 2015

good

Good basic bank account and the staff are always helpful. Wish I could upgrade to Club Lloyds but cant as I cannot pay in enough money each month Reviewed on: 28th August 2015

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