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Lloyds Bank: Personal Loan reviews

Name: Personal Loan
Rating: 4.33 (52 reviews)

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4.34

Based on 52 reviews, last reviewed 14th Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

12%

Latest highest rating:

5

Lloyds Bank Winchester The staff at the branch in Winchester are always polite and kind. They take care and trouble to help me manage my personal finances. The building is b... Read more Reviewed on: 28th May 2024

Latest lowest rating:

2

Loan Nightmare! I wasn’t sure about the exact amount of money that I needed to take out with a loan, it turned out that I was at least £2000 short. Although a higher ... Read more Reviewed on: 14th August 2024

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About this product

Lloyds Bank personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Lloyds Bank personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Lloyds Bank personal loan, we'd love you to write a quick review too.

Lloyds Bank Personal Loan reviews (52)

Review of the Lloyds Bank, Personal Loan:

Keep Clear of this Bank

Keep Clear of this Bank I went into the Bank of Scotland to draw out Cash from my Lloyds account, as I was in Scotland which has no Lloyds Branches. I went into the Bank, people were in front of me in a cue and people came in behind me, a woman approached me and asked me what I wanted, I told her I had come into the Bank to draw out cash, she then asked me how much cash I wanted, I told her £1000.00, she said that was a large sum of cash. (RUBBISH) 50 years ago when people were paid in cash, I used to go to the Bank every week and draw out between £250.000.00 and £255.000.00 in cash to pay employees. Then she asked me what the cash was for, I then told her it was none of her BUSINESS, then she proceeded to confront me and telling me how I should pay for items, she said that shops were only taking card payments, I told her that I always pay cash and no business had refused cash, This conversation was in front of other customers, so some of them could have left the Bank and phoned a criminal and given them a description of me and when I left the Bank they could have attacked me and stolen the £1000.00 pounds I had just withdrawn from the Bank, I then proceed to the teller to get my cash, then another woman came along and said I want to explain, I told her to shut her mouth, I did not want to hear what she had to say, I came into the Bank to withdraw cash not for a confrontation or an interrogation and told how I must pay for anything. I then got my money and left the Bank, this was all recorded on my Body Camera. I believe these two woman were LESBIAN MAN HATING WOMAN. I am not going to be dictated to by a Bank that went Bankrupt in 2008, because they were FINANCIALLY ILLITERATE. Two weeks later I got a letter from my Lloyds Bank which said. WE ARE WRITING TO YOU FOLLOWING THE INCIDENT OF VERBAL ABUSE AT THE UNION STREET BRANCH ON THE 2ND APRIL 202O. IF THERE IS A REPEAT OF THIS OR ANY OTHER SIMILAR INCIDENTS THEN WE WILL HAVE NO CHOICE THAN TO GIVE YOU NOTICE TO CLOSE YOUR ACCOUNT. THIS IS IN-LINE WITH OUR UNACCEPTABLE CUSTOMER BEHAVIOUR'S POLICY. IN THE MEANTIME WE HAVE MADE A RECORD OF THIS INCIDENT AND THE ACTIONS WE HAVE TAKEN ON YOUR PERSONAL CUSTOMER FILE. IF YOU'RE UNHAPPY ABOUT ANY ASPECT OF OUR SERVICE, YOU CAN FOLLOW THE PROCESS OUTLINED IN THE HOW TO COMPLAIN BROCHURE WE'VE ENCLOSED IN THIS LETTER. NO BROCHURE ENCLOSED. SIGNED MANAGER NO NAME. THIS LETTER WAS NOT ON LLOYDS HEADED PAPER, NO MANAGERS NAME IT WAS ON A PLAIN PIECE OF PAPER WITH NO ADDRESS OF MY LLOYDS BANK, ONLY POST BOX NUMBERS. I CONTACTED LLOYDS BANK HEAD OFFICE ABOUT THIS AND ASKED WHAT HAD BEEN PUT ON MY PERSONAL CUSTOMER FILE, THEY ADVISED ME NOTHING WAS ON MY FILE ABOUT ANY INCIDENT, THIS LETTER WAS DONE BY THE LESBIAN MAN HATTING MANAGER AT THE BANK OF SCOTLAND MADE OUT IT HAD CAME FROM MY LLOYDS BANK. (FRAUD) I THEN WROTE A LETTER TO MY LLOYDS BANK ASKING FOR AN EXPLANATION ABOUT THIS LETTER, AND THAT THEY HAD NOT ENCLOSED A COPY OF THE COMPLAINTS BROCHURE, I ALSO EXPLAINED THAT I HAD THIS ALLEGED VERBAL ABUSE ALL ON MY BODY CAMERA. I ALSO ASKED FOR THE MANAGERS NAME, I GOT NO REPLY, I THEN WROTE A COMPLAINTS LETTER TO THE CEO OF LLOYDS IN LONDON, RECORDED DELIVERY, AGAIN I GOT NO REPLY, I THEN WROTE TWO MORE LETTERS TO MY LLOYDS BANK RECORDED DELIVERY AND GOT NO REPLY, I HAVE CONFIRMATION FROM THE POST OFFICE THAT THEY WERE DELIVERED. I WENT TO THE FINANCIAL OMBUDSMAN SERVICE AND THEY WOULD DO NOTHING, AS THEY ARE FUNDED BY THE CORRUPT BANKS, I AM NOW IN THE PROCESS OF A SUBJECT ACCESS REQUEST TO GET ALL THE INFORMATION ABOUT THIS INCIDENT AND THE DETAILS OF THE MANAGER AT THE BANK OF SCOTLAND THAT WROTE THAT FALSE FRAUDULENT LETTER TO ME. KEEP CLEAR OF LLOYDS BANK AS THEY REFUSE TO ADDRESS COMPLAINTS FROM CUSTOMERS EVER AT THE HIGHEST LEVEL, AND KEEP CLEAR OF THE BANK OF SCOTLAND WRITING LETTERS ON PAPER STATING IT WAS FROM ANOTHER BANK AND SIGNING THAT FRAUDULENT LETTER, REMEMBER THAT BANK PROTECTOR CAROLINE WAYMAN THE CEO AT THE FINANCIAL OMBUDSMAN SERVICE WILL NOT HELP YOU. Reviewed on: 29th October 2020

Loan Nightmare!

I wasn’t sure about the exact amount of money that I needed to take out with a loan, it turned out that I was at least £2000 short. Although a higher loan amount wasn’t the problem however changing the loan amount was impossible without having to take a second loan with a much higher interest rate. Lloyds on line service is frankly crap, lacking in human help and advice. If I’d known what I know now either I would have taken out a bigger loan or not taken one out with Lloyds. Reviewed on: 14th August 2024

Lloyds Bank Winchester

The staff at the branch in Winchester are always polite and kind. They take care and trouble to help me manage my personal finances. The building is beautiful and the renovations have been done tastefully. It is always a pleasure to visit this branch. Reviewed on: 28th May 2024

They have excellent customer service and they are re...

They have excellent customer service and they are reliable Reviewed on: 15th April 2024

Just great all round.

A reasonable interest rate is what first attracted me to use Lloyds Bank (my bank) for a personal loan. Later, I fell into financial difficulties. Lloyds Banking Group staff are incredibly well-trained and respectful of people having financial difficulties. They listened, and offered advice. When I told them I was suffering from extreme anxiety, they offered further help, and the staff I spoke to were all knowledgeable about mental health issues. Just AMAZING Reviewed on: 28th June 2023

Great service

Great service, no issues, easy application, possibility of paying off earlier. Overall good experience. Reviewed on: 15th June 2023

No 1 in banking and support

Very helpful and understanding staff to give you support with financial issues great support if you suffer mental health your helped with there crisis support team to ease money worries and comfort any concerns with financial worry. Reviewed on: 1st June 2023

Personal Loan

Easy application, quick decision Reviewed on: 10th April 2023

Excellent customer service

Helped me apply for my loan in store. My daughter was getting bored and fidgeting and they were very patient and even helped to keep her entertained. The gentleman was very professional throughout our entire appointment. Reviewed on: 3rd April 2023

Loan greatness

Had a £10000 loan to do a makeover to my garden got accepted and money in the bank within 10 mins. Reviewed on: 28th March 2023

Good communication

Good communication with easy to understand literature, regular updates, good service. Reviewed on: 19th March 2023

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