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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.79 (242 reviews)

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4.79

Based on 242 reviews, last reviewed 29th May 2025

20200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Good customer service, staff being supportive Good customer service, staff being supportive Reviewed on: 29th May 2025

Latest lowest rating:

1

I trusted London Mutual Credit Union to support its... I trusted London Mutual Credit Union to support its members, but my experience was disappointing. Despite having savings with them, they offered me a ... Read more Reviewed on: 27th May 2025

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About this product

London Capital Credit Union Savings reviews (242)

Review of the London Capital Credit Union, Savings:

Amazing staff and customer service

They have been amazing during the application process. Other CUs just wanted to deal with me online, connect to open banking, and would not let me explain anything. This union provided an appointment, explained the products and allowed me to submit a letter alongside my application to the board explaining I was about to start a job in some months and my income would significantly increase. They were very patient, even inviting me to come twice to finish the paperwork. Likewise, they always pick up the phone and reply to emails promptly. Honestly, what more can you ask? Reviewed on: 25th May 2025

Good customer service, staff being supportive

Good customer service, staff being supportive Reviewed on: 29th May 2025

1st class service

Anytime I contact Credit Union I get 1st class service Reviewed on: 29th May 2025

Quick response and easy set up but early days

Quick response and easy set up but early days Reviewed on: 29th May 2025

LCCU NO SIZE

I was introduced by a member and I am very happy to join Reviewed on: 29th May 2025

I have never had any problems with credit union they...

I have never had any problems with credit union they offer good advice and the staff are very helpful and friendly, Reviewed on: 29th May 2025

Good customer service, excellent value for money.

Good customer service, excellent value for money. Reviewed on: 29th May 2025

Very easy to transfer and keep check off balance

Very easy to transfer and keep check off balance Reviewed on: 29th May 2025

Excellent Choice

London Capital Credit Union has provided me with a reliable and community-based savings option. Their services have encouraged me to stay consistent with my savings and have helped me gain more confidence in managing my finances. I would highly recommend them to anyone looking for a trustworthy and ethical financial institution to save with.I have been saving with London Capital Credit Union as part of my commitment to building financial stability and managing my money more effectively. Through their savings scheme, I’ve been able to put aside funds regularly in a secure and accessible way, helping me plan for both short-term needs and long-term goals. The service has been convenient, supportive, and aligned with my efforts to improve my overall financial wellbeing. Reviewed on: 29th May 2025

They make informed decisions based on affordability...

They make informed decisions based on affordability rather than history. Even though my loan application was rejected, I was given a detailed reason as to why. I will be applying again in the near future after practising the steps recommended Reviewed on: 29th May 2025

Compassionate and helpful

They are compassionate in their dealing with me a responsive to emails. Reviewed on: 29th May 2025

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