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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.78 (822 reviews)

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4.78

Based on 822 reviews, last reviewed 16th Jul 2025

11% increase in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

I registered and was communicated with quickly I registered and was communicated with quickly Reviewed on: 16th July 2025

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (822)

Amazing service

Lccu have been amazing. Following back to back pregnancies and moving house, I ended up with poor credit. LCCU allowed me to take out a loan to consolidate my debts and made the process super easy. I have had 2 loans with them and have managed to save my own pot of money along with paying them back. Such a great company. The customer service is also really good, very responsive and understanding. Reviewed on: 15th July 2025

Reply from London Capital Credit Union Hi Amber, Thank you for sharing your story. It reflects the ethos of what the credit union aims to do for its members: to guide them through difficult times and help them achieve a more stable financial standing. Response date: 18th July 2025

Always been helpful been using for a while now & sav...

Always been helpful been using for a while now & saving at the same time Reviewed on: 15th July 2025

Unfair treatment of loan denial to a customer who ha...

Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan denied mail . So terrible experience Reviewed on: 15th July 2025

Reply from London Capital Credit Union Hi Doris, Thank you for sharing your feedback, and we appreciate the disappointment and frustration you feel. We appreciate your commitment as a saver but occasionally we do have to decline applications based on factors such as affordability. We don't want to overextend someone's finances, which could put them in difficulty. Response date: 18th July 2025

Easy process when applying for a loan.

Easy process when applying for a loan. Reviewed on: 15th July 2025

Not bad.

Not bad.but ok.I was expecting more to help but they didn’t help much. Reviewed on: 15th July 2025

Great and easy to get into contact.

Great and easy to get into contact. Reviewed on: 15th July 2025

I have never had any issues and the customer service...

I have never had any issues and the customer service is second to none. Reviewed on: 15th July 2025

Seem like nice people

it feels like quite a personal service, I haven't had to use it much but they are helpful when you get in touch. Reviewed on: 15th July 2025

Helpful and quick reply

Credit union was very helpful and quick to reply at the time I needed money quickly. Reviewed on: 15th July 2025

Needs bit more efforts in in app customer service an...

Needs bit more efforts in in app customer service and loan updates Reviewed on: 15th July 2025

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