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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.78 (822 reviews)

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4.78

Based on 822 reviews, last reviewed 16th Jul 2025

23167% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

I registered and was communicated with quickly I registered and was communicated with quickly Reviewed on: 16th July 2025

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (822)

I've never had any difficulty using the credit union...

I've never had any difficulty using the credit union app and the customer care is spot on, so helpful and polite Reviewed on: 14th July 2025

Polite staff!

Polite staff!! slow to get back to you about loan decisions. Reviewed on: 14th July 2025

It's been easy to understand and when I spoke to one...

It's been easy to understand and when I spoke to one of your colleagues on the phone when they did a routine call around to see how setting up the account was and to ask about savings, they were able to clearly explain anything I didn't understand. They didn't force me into anything, nor try and sell anything, but instead went through the pros and cons of doing savings and put my mind at ease Reviewed on: 14th July 2025

I think the service is ok...

I think the service is ok, but it would be better if the transfer of money was instant. Reviewed on: 14th July 2025

Good so far easy to use no issues at all...

Good so far easy to use no issues at all Reviewed on: 14th July 2025

London Capital Credit Union has been a real support...

London Capital Credit Union has been a real support in my life. It’s helped me build good saving habits by letting me put part of my salary aside automatically. I like their ethical approach to lending, no pressure to borrow, but solid help if you really need it. They’re quick, clear, and always helpful. I recommend them to anyone at work, they’re a smart way to save and a fair option if you're ever short. Reviewed on: 14th July 2025

Reply from London Capital Credit Union Hi Krissy, Thank you so much for sharing your experience. We're delighted to hear that our approach to ethical lending and savings has made a positive difference for you. Your recommendation means a lot to us, and word of mouth can go a long way! We’re always here to support you on your financial journey. Response date: 14th July 2025

Great experience I have easy access to my account

Great experience I have easy access to my account Reviewed on: 14th July 2025

Easy transfers.

Easy transfers. Easy to reset passwords if forgotten Reviewed on: 14th July 2025

Quick and easy service and helps me save

Quick and easy service and helps me save Reviewed on: 14th July 2025

The London Capital Credit Union really saved me at a...

The London Capital Credit Union really saved me at a crucial time and the repayments are so affordable Reviewed on: 14th July 2025

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