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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.68 (1761 reviews)

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4.68

Based on 1,761 reviews, last reviewed 23rd Sep 2026

58% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

The experience taught me the importance of making pa... The experience taught me the importance of making payments on time, managing my finances responsibly, and understanding the terms and conditions of a ... Read more Reviewed on: 23rd September 2026

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1761)

In summary

The process is clear and easy to follow, staff are quite thorough when talking you through something or what your options are, over all a very good way to get extra funds while being able to save in the process, I have and would recommend this credit union to friends/family Reviewed on: 22nd May 2025

The interest rate is low compared to others, and the...

The interest rate is low compared to others, and they help you to save Reviewed on: 22nd May 2025

Reply from London Capital Credit Union Thank you for your feedback Sandra. We look forward to welcoming you back soon. Response date: 23rd May 2025

Nothing more to say its good if your stuck for cash...

Nothing more to say its good if your stuck for cash or need anything Reviewed on: 22nd May 2025

Prize drawer

More transparency on the prize winners Reviewed on: 22nd May 2025

Not helpful

Got declined even tho I can afford a loan after waiting 8 days Reviewed on: 22nd May 2025

Reply from London Capital Credit Union Hi Aaron, Thank you for your feedback, and we’re sorry for the delay and disappointment. As an ethical lender, we ask members to save first to show affordability and ensure manageable repayments. Response date: 23rd May 2025

The loan

I am happy overall but i don’t like the fact that they don’t give you a loan exactly when you need the most! Reviewed on: 22nd May 2025

Great service good for saving also you can get loans...

Great service good for saving also you can get loans for people who are on benefits Reviewed on: 22nd May 2025

I have good experience with London Credit union

I have good experience with London Credit union Reviewed on: 22nd May 2025

Very professional and helpful all in all a very usef...

Very professional and helpful all in all a very useful caring service Reviewed on: 22nd May 2025

Help needed in desperate

I was so desperate for help and LCCU really helped me whenever I wanted. Easily accessible, easy to contact, overall excellent Reviewed on: 22nd May 2025

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