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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.69 (1755 reviews)

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4.69

Based on 1,755 reviews, last reviewed 21st Jul 2026

81300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

London Capital was supportive and helpful during my... London Capital was supportive and helpful during my time of disasters. They never judge my circumstances. The union transparency my load when I most n... Read more Reviewed on: 21st July 2026

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1755)

A True Financial Lifeline

I cannot speak highly enough of my experience with this credit union. From the moment I joined, it became clear that this wasn’t just another financial institution—it was a genuine partner in my financial well-being. At a time when I was feeling overwhelmed and uncertain about my financial future, the credit union offered me guidance, support, and a sense of stability that I hadn’t found elsewhere. What truly sets them apart is their commitment to empowering members rather than exploiting them. Instead of pushing loans or encouraging unnecessary debt, the credit union consistently promoted the value of saving and building healthy financial habits. They helped me set realistic savings goals and offered tools and incentives to achieve them. Slowly but surely, I watched my savings grow—something I hadn’t thought possible just a few years ago. Their approach has changed the way I think about money. I no longer feel like I’m constantly trying to catch up or stay afloat. With their support, I’ve built a financial cushion that gives me peace of mind. I now approach financial decisions with confidence and clarity, thanks to the foundation they helped me create. Joining this credit union was one of the best financial decisions I’ve ever made. They’ve been a true lifeline, and I’m deeply grateful for their unwavering support and their mission to help people thrive—not just survive. Reviewed on: 23rd May 2025

Reply from London Capital Credit Union Hi Dioanne, Thank you so much for your heartfelt review. We’re delighted to hear that our focus on ethical support, saving, and financial empowerment has made a positive difference for you. Our mission is to help members build confidence, stability, and healthy financial habits. Your journey is what we strive to achieve.—guiding members to achieve their goals and thrive. We’re grateful for your trust and proud to have been part of your financial success. Response date: 23rd May 2025

Brilliant customer service and really friendly staff

Brilliant customer service and really friendly staff Reviewed on: 23rd May 2025

Support always quick to respond, always happy to sup...

Support always quick to respond, always happy to support and try to solve issues Reviewed on: 23rd May 2025

My experience with LCCU has been positive over the y...

My experience with LCCU has been positive over the years. Always have great customer service, if i do need to speak to someone, they are very helpful and prompt. Its a great service for people like me who are living paycheque to paycheque. In this cost of living crisis, having somewhere to go to get help during difficult times is really beneficial and has improved my quality of life and mental health. Reviewed on: 23rd May 2025

Nothing for now.

Nothing for now. Though the dividends seems low, but so are the interests rate on loans. They are prudent in disbursement of funds Reviewed on: 23rd May 2025

Seamless and stress free.

Seamless and stress free. The App is user friendly and easily accessed Reviewed on: 23rd May 2025

Customer service was really excellent

Customer service was really excellent Reviewed on: 23rd May 2025

I was able to get the funds for holiday

I was able to get the funds company helpful Reviewed on: 23rd May 2025

Excellent customer services ,excellent communication...

Excellent customer services ,excellent communication with customers Reviewed on: 23rd May 2025

Communication excellent, excellent customer service,...

Communication excellent, excellent customer service, understanding and respectful Reviewed on: 23rd May 2025

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