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London Capital Credit Union: Savings reviews

4.78
Based on 822 reviews, last reviewed 16th Jul 2025
11% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I registered and was communicated with quickly I registered and was communicated with quickly Reviewed on: 16th July 2025
Lauren Rudolph's avatar
Lauren Rudolph

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025
Doris T's avatar
Doris T

About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (822)

Delay in withdrawing money from my saving

3
I requested to withdraw money from my savings into my bank account, I requested it on Friday evening, I did not receive the whole weekend and not even Monday morning I have not receive the money. Reviewed on: 14th July 2025
Reply from London Capital Credit Union Hi Harriet, Thank you for your feedback. We apologise for any inconvenience this may have caused. As we are not a bank, we must go through a process in which the Co-op Bank is responsible for distributing the funds to the member's nominated bank account. Additionally, please note that any withdrawal requests made after 3 PM on a working day will be processed and sent out to the member by 5 PM on the next working day. We hope this information clarifies the withdrawal process. Response date: 14th July 2025
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London Capital Credit Union

Honest, ethical, and community-focused

5
I’ve had a good experience with London Capital Credit Union. Their customer service is friendly, and the loan process was simple with fair rates. I really like that they’re ethical and support the local community. The only downside is their app—it could be more modern. Still, I’d definitely recommend them if you’re after fair, no-frills banking. Reviewed on: 14th July 2025

always ready to help

5
They are always ready to help when I needed a loan Reviewed on: 14th July 2025

I highly recommend 10%

5
I feel very secure with LCCU , however I feel customer care is not very prompt with responses! Reviewed on: 14th July 2025

Really helped me out when no body else would give me...

5
Really helped me out when no body else would give me a chance Reviewed on: 13th July 2025

Very good credit union, I can save money and can wit...

5
Very good credit union, I can save money and can withdraw it without any difficulties. Thanks so much Reviewed on: 13th July 2025

Very easy to apply and great customer service

5
Very easy to apply and great customer service Reviewed on: 13th July 2025

Good money handler.

5
It’s quite handy for emergency situations. Reviewed on: 13th July 2025

Have got a sweet experience about London capital cre...

5
Have got a sweet experience about London capital credit union. Reviewed on: 13th July 2025

low interest, easy to borrow plus very affordable mo...

5
low interest, easy to borrow plus very affordable monthly payments Reviewed on: 13th July 2025

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