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London Capital Credit Union: Savings reviews

4.78
Based on 822 reviews, last reviewed 16th Jul 2025
11% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I registered and was communicated with quickly I registered and was communicated with quickly Reviewed on: 16th July 2025
Lauren Rudolph's avatar
Lauren Rudolph

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025
Doris T's avatar
Doris T

About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (822)

Very efficient company

5
Very good company helped me save towards my sons uni fees Reviewed on: 13th July 2025

Very reliable and good service.

5
Very reliable and good service. I’m really happy with the service I am receiving. I have referred to my friends Reviewed on: 13th July 2025

Applications are always dealt with promptly and the...

5
Applications are always dealt with promptly and the customer service is really good. Officers are polite and professional Reviewed on: 13th July 2025

Loan application took 4 weeks for a decision.

1
Loan application took 4 weeks for a decision. Made me go through moneyhelp etc for absolute nothing. Reviewed on: 12th July 2025
Reply from London Capital Credit Union Hi Amir, Thank you for sharing your experience. We’re sorry for the delay and inconvenience with your loan application process. Your feedback helps us identify areas for improvement, and we’re committed to making our service faster and more straightforward in the future. At times, to ensure a loan is affordable, we ask our members to take a complete inventory of their finances with the assistance of third parties. Response date: 18th July 2025
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London Capital Credit Union

It's helped me save money which was very useful when...

4
It's helped me save money which was very useful when emergency expenditure occured Reviewed on: 12th July 2025

It’s a good way to get a loan and save at the same t...

5
It’s a good way to get a loan and save at the same time, if you get child benefit it can come straight out of it so you don’t have to worry if you don’t have funds when a payment is due. Reviewed on: 12th July 2025

Very smooth, opening the account was very easy and...

5
Very smooth, opening the account was very easy and there is always help on hand when you call in for enquiries. I Have never had any problems with withdrawal of funds, and Lccu has helped me so much in being more discipllined with saving money. They have great loan offers for members . Reviewed on: 12th July 2025

A Credit Union That Changed Everything fo...

5
A Credit Union That Changed Everything for Me When I turned to London Capital Credit Union, I was in a tough financial spot credit card debt piling up and not many options. From the moment I applied, they made me feel like a person, not a problem. Within 10 days, my loan was approved and paid out no fuss, no judgement, just real support. The staff were incredible. Friendly, understanding, and professional it’s like they knew what I needed before I even finished explaining. They explained everything clearly, never rushed me, and gave me full confidence in the process. Their interest rate was the lowest I’ve ever had, and repayments were easily set up through my payroll. I don’t worry about missed payments, I don’t feel stressed and for the first time in a long time, I’m actually saving money. That’s a huge deal. It wasn’t just a loan it was a lifeline. London Capital Credit Union gave me space to breathe again. No intimidating jargon, no hard sell—just real help, from real people. Their loan services are fair, flexible, and truly built for people, not profit. I was able to get the help I needed without being buried in stress or unfair terms. Every interaction has been smooth, professional, and full of empathy. I’ve never felt more valued or more empowered in a financial setting. This is exactly the kind of support people need right now, especially with the cost of living being what it is. They deserve to win Best Credit Union (South) and Best Credit Union Loan Provider of the Year hands down. Thank you, LCCU you’ve helped me more than you know. Reviewed on: 12th July 2025

Clear and transparent processes.

5
Clear and transparent processes. I was guided through my application process, communication, and the community is really great. Reviewed on: 12th July 2025

All I have to say is a big thank you because when I...

5
All I have to say is a big thank you because when I need money for something I always ask Credit Union and always have a positive response from them. Reviewed on: 12th July 2025

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