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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.72 (1036 reviews)

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4.72

Based on 1,036 reviews, last reviewed 24th May 2026

19900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

10%

Latest highest rating:

5

Smooth and easy , they were able to make a decision... Smooth and easy , they were able to make a decision as quickly as possible Reviewed on: 24th May 2026

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1036)

customer service is so efficient

customer service is so efficient Reviewed on: 29th April 2026

Great customer service

Great customer service and very helpful and friendly Reviewed on: 29th April 2026

Will definitely recommend

I have been saving for a few months and also took a loan last year and the process was seamless. Reviewed on: 29th April 2026

Very efficient, simple processing method and good cu...

Very efficient, simple processing method and good customer service and very helpful. Reviewed on: 29th April 2026

Staff always nice get back to enquiry very quick al...

Staff always nice get back to enquiry very quick al together amazing Reviewed on: 29th April 2026

Reply from London Capital Credit Union Thank you, Lindsey, for your kind feedback. We are pleased to have provided you with a positive experience. Response date: 29th April 2026

Excellent service!

Straight forward service every time I made an application for savings or loan. Easy to understand online application and a very helpful/efficient staff every time I make a quick phone call. I felt so supported as well Reviewed on: 29th April 2026

Reply from London Capital Credit Union Thank you for sharing such a positive experience, Jess. We’re delighted to hear that you’ve found our applications straightforward and our online process easy to understand. It’s especially great to know our team has been helpful and supportive whenever you’ve needed to call — providing that level of support is exactly what we aim for. Response date: 29th April 2026

Credit Union has been a good portal for saving money...

Credit Union has been a good portal for saving money and has also been supportive to me through the terms I have been with them Reviewed on: 29th April 2026

Reply from London Capital Credit Union Thank you, Elias, for your feedback. We are delighted to hear that our credit union has been a valuable resource for your savings and that you have felt supported during your time with us. Supporting our members every step of the way is central to our mission. Response date: 29th April 2026

Professional service with empathetic, helpful staff.

Professional service with empathetic, helpful staff. A reliable place for handling financial matters, where the team is always supportive, patient, and willing to listen carefully to every concern. Reviewed on: 29th April 2026

I was offered the money when I most needed.

I was offered the money when I most needed. The process was fairly straightfoward and quick . It took a dew days / icluding decision, considering I was returning member. Started saving money thanks to this exprrience Reviewed on: 29th April 2026

Provide excellent customer service and give value fo...

Provide excellent customer service and give value for money. Their app is also very easy to surf. Partnering with LCCU has just been a great experience. I would recommend LCCU to each and everyone . Reviewed on: 29th April 2026

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