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ManyPets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.9 (13408 reviews)

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4.86

Based on 13,408 reviews, last reviewed 1st Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great choice of Policies Plenty of choice of policies to suit all eventualities and budgets. Claims processed and paid very quickly. Reviewed on: 28th October 2024

Latest lowest rating:

1

THEY HAVE NO FUNDS TO PAY FOR CLAIMS This review is based on my experience with Manypets being unable to pay my claim in the region of £3,000 approximately 4 months since submission. They... Read more Reviewed on: 1st November 2024

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About this product

Finding the right provider for your pet insurance policy can be difficult with so many on the market. We collect ManyPets pet insurance reviews from genuine customers to give you insight into what you can expect as a policyholder.

ManyPets offers specialised cat and dog policies, as well as general pet insurance for other animals. If you have multiple pets, you can find a discount with the Multi-Pet policy. ManyPets policies cover vet bills, as well as dental illness. You can choose to add a money back or no excess option to your policy.

Does ManyPets sound like the right provider for you? Read our ManyPets pet insurance reviews to learn more about the provider and its policies. Find out how satisfied customers are with the cover they have received. Learn about ManyPets’ customer service and claims process. Discover whether customers would renew their policies with ManyPets. Make an informed decision about your prospective provider by reading our reviews.

Have you had a policy with ManyPets? Share your honest experience with others on Smart Money People. Tell us what type of animal you insured and how well the policy covered your needs. Did you find the price of the premium to be reasonable for the cover you received? If you made a claim on your policy, tell us how well it was handled. Whether good or bad, write a ManyPets pet insurance review today. Together, we can help people like you make better financial decisions.

ManyPets Pet Insurance reviews (13408)

Review of the ManyPets, Pet Insurance:

THEY HAVE NO FUNDS TO PAY FOR CLAIMS

This review is based on my experience with Manypets being unable to pay my claim in the region of £3,000 approximately 4 months since submission. They have not contested or disputed the claim, so based on the information below, it appears that THEY HAVE NO FUNDS TO PAY FOR CLAIMS and they are probably waiting to collect cash from premiums so that they can pay claims. I am currently in a Formal Complaint process, yet Manypets appears to be under severe financial pressure and overall financial difficulties, as initially reported by the Insurance Post (postonline.co.uk) in a 2023 extract: "Things are looking fairly bleak in the UK as well for the insurer, as its loss ratios appear to be a sore subject. For the year ending 31 March 2022, Many Pets' loss before tax stood at £31.9m, compared with a loss of £22.3m in 2021." Furthermore, Manypets' latest Report & Accounts in the Companies House indicate matters have severely deteriorated further in 2023, with a larger LOSS of approximately £43 MILLION and NEGATIVE EQUITY of approximately £26 MILLION. I suspect they may become INSOLVENT relatively soon, unless the situation changes drastically. Finally, they do NOT pay vets directly - please ignore what their website says - and, based on other reviews, most vet practices will not deal with them due to non-payment. As a matter of fact, they do NOT pay anyone at all (customers or vets) according to my experience. If you buy a policy from Manypets, do NOT expect them to pay your claims unless you file a formal complaint (8 WEEKS), followed by the Financial Ombudsman (3 MONTHS), and then possibly followed by a court process (3-6 MONTHS), assuming they have not gone BUST in the meantime..... Reviewed on: 1st November 2024

Excellent 24/7 vet advice

Had to have a 24/7 consultation on FaceTime for our pet and was given reassurance and excellent advice on treatment needed which was explained fully for their care going forward Reviewed on: 14th October 2024

Haven’t had to claim yet, thankfully, but knowing we...

Haven’t had to claim yet, thankfully, but knowing we have ManyPets cover gives great peace of mind. Reviewed on: 14th October 2024

Good communication and tips for pet owners.

Good communication and tips for pet owners. I have not needed to make a claim therefore cannot comment anymore. Reasonable premium costs, but not cheap. Reviewed on: 14th October 2024

Best insurance bar none.

No issues, never any questions asked, you get what you pay for. The best company for my doggies needs. Reviewed on: 14th October 2024

The best trustworthy pet insurance, no quibbles whe...

The best trustworthy pet insurance, no quibbles when paying out on treatment Reviewed on: 14th October 2024

Great service!

After my dog had a hideous accident last year, many pets were excellent. Swift payments and easy to use online system. Reviewed on: 14th October 2024

Very good policy and price.

Very good policy and price. Very easy to understand the terms feel my pet will ne looked after when needed in her life. You keep me well informed via email and I'm able to print the documents which is helpful. Reviewed on: 14th October 2024

Professional, efficient and compassionate

Both our previous cats were insured with Many Pets. They both passed away last year and we found your customer service to be excellent; very compassionate, professional and efficient. It was straightforward to make claims and they were processed very efficiently. We therefore didn't hesitate to choose your company to insure Pandora and Elsa this year. Reviewed on: 14th October 2024

I moved to many pets from another provider as they w...

I moved to many pets from another provider as they were cheaper and provided better cover. Thankfully I have not had to claim for my pet, so I can't comment on the claims process, but switching was simple and I have had no problems whatsoever Reviewed on: 14th October 2024

Thankfully I haven’t had to use Many pets and hopefu...

Thankfully I haven’t had to use Many pets and hopefully I never will have to but alt least it’s a peice of mind many pets will look after your pets, talking to people who have used Many pets say they are very professional and put our pets first. Reviewed on: 14th October 2024

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