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Marcus by Goldman Sachs: Savings reviews

Name: Savings
Rating: 4.62 (89 reviews)

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4.67

Based on 89 reviews, last reviewed 22nd Jan 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

24%

Latest highest rating:

5

They offer great rates, good customer service They offer great rates, good customer service and generally offer a good product Reviewed on: 22nd January 2025

Latest lowest rating:

1

Poor experience with Cash ISA transfer out of Marcus Last year, I switched an ISA over to Marcus. Switching over was straightforward and was done electronically from the previous provider. Fast forward t... Read more Reviewed on: 2nd July 2023

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About this product

Marcus by Goldman Sachs launched in 2018 with an easy access savings account that initially had a market-leading interest rate. Already a Marcus by Goldman Sachs savings customer? Leave a review and let others know about your experience. Or are you looking for Marcus by Goldman Sachs reviews? See what people are saying below about their online-only savings accounts. At Smart Money People, we're changing financial services for the better.

Marcus by Goldman Sachs Savings reviews (89)

Review of the Marcus by Goldman Sachs, Savings:

High Aptitude Customer Service

The Customer Service team is such a pleasure to deal with - they actually address the question being asked and check with their managers if not sure, to ensure they share accurate information, unlike other banks where the customer service is appalling and people simply read off scripts and have very little ability to advise on any question off script. They also have an efficient and sensible savings transfer method unlike other banks which make you repeat multiple steps with no logic and reasoning applied. Reviewed on: 16th February 2024

Just works

Does everything it’s meant to. Easy savings. Clear info. No app though. Reviewed on: 12th March 2021

Was good when rates were attractive

Good and recommend when higher interest rates were available. Cuts make it less attractive to recommend. Reviewed on: 11th March 2021

Good for savings

Instant access and interest! What could be better? Reviewed on: 10th March 2021

Reliable & rewarding

good interest and straightforward website which makes it easy to manage your savings Reviewed on: 14th February 2021

Great account and easy to use

Opened this a couple of years ago. At the time it was the highest interest you could get for an instant access account. It’s a basic system and easy to use online. I only needed to phone once as I was purchasing a house and needed a proper savings certificate which was sorted promptly. All in all a good simple account with some interest too. Reviewed on: 13th July 2020

Good

Easy process to set up and offers great interest for an easy access saving account Reviewed on: 11th July 2020

Best rate

Easy to set up an online account. Rates good Reviewed on: 11th July 2020

A great savings account

Easy to set up. Good to deal with. Competitive interest rates for easy access savings. Staff on the phone friendly and helpful. Online banking easy/ straightforward to use. Access money via nominated current account. Reviewed on: 9th February 2020

Modern banking

A modern company offering good customer service. They could do with an app and that is why I haven't scored them 100% Reviewed on: 25th January 2020

Great Interest Rate

Easy to use with a wonderful interest rate. Reviewed on: 2nd January 2020

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