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Marcus by Goldman Sachs: Savings reviews

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4.77
Based on 102 reviews, last reviewed 13th Jun 2025
14% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

4

A simple, straightforward savings account - easy onl... A simple, straightforward savings account - easy online site, easy app, simple web site. Reviewed on: 13th June 2025
Holly D's avatar
Holly D

Latest lowest rating:

1

Poor experience with Cash ISA transfer out of Marcus Last year, I switched an ISA over to Marcus. Switching over was straightforward and was done electronically from the previous provider. Fast forward t... Read more Reviewed on: 2nd July 2023
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Neil S
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About this product

Marcus by Goldman Sachs launched in 2018 with an easy access savings account that initially had a market-leading interest rate. Already a Marcus by Goldman Sachs savings customer? Leave a review and let others know about your experience. Or are you looking for Marcus by Goldman Sachs reviews? See what people are saying below about their online-only savings accounts. At Smart Money People, we're changing financial services for the better.

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Marcus by Goldman Sachs Savings reviews (102)

Easy to operate

4
All online quick but secures access, automatically move you to best rate and bonuses Reviewed on: 10th April 2023
Jane Meara's avatar
Jane Meara

Great bank

5
Easy to set up, access and use. Interest is also increased regularaly with increases in the base rate, which is better than most of the main banks. Reviewed on: 9th April 2023
Charw's avatar
Charw

Safe

5
Easy to use app to track you money and interest. Customer service very good. I could understand clearly what the member of staff was explaining. He was very helpful. Reviewed on: 7th April 2023
DENISE Rinzivillo's avatar
DENISE Rinzivillo

Really good customer service

5
When you speak to Marcus. You instantly talk to a human being without going through a longautomated system. My savings account is simple and money is easy to transfer. The app is simple and the interest rate goes up much quicker than my other accounts. Above all the best customer service of all the banks I use. And have used on the past. Reviewed on: 3rd April 2023
M Roberts's avatar
M Roberts

Great communicators

5
Always keeping in touch and very open about interest rates and usually first to raise them Reviewed on: 3rd April 2023
Elderlee's avatar
Elderlee

Great

5
Great, works like expected, ok customer support. Reviewed on: 25th March 2023
Radostin Emanuilov's avatar
Radostin Emanuilov

Great Instant Access Savings Account

4
"It does what it says on the tin" - my only minor grouse is that I receive a website warning about scams when all I can do is transfer funds to my linked current account. I am advised by text and by e-mail everytime I make a withdrawal so I guess I am safe from an account hack. Reviewed on: 22nd March 2023
Alan Rhodes's avatar
Alan Rhodes

handy savings

4
easy to use online savings account Reviewed on: 16th March 2023
Deirdre McCarry's avatar
Deirdre McCarry

slow to put up interest rates

4
I like the app and have had a very positive experience so far but Marcus has failed to put up the interest rate when other online banks have, Reviewed on: 16th March 2023
Mrs G's avatar
Mrs G

First Class Service - Other Banks Please Take Note!

5
I opened my A/C with Marcus 2-3 years ago and can honestly say I can't fault them. In these days where everything you touch becomes a problem due to staff incompetence, it makes a very pleasant change to find at last, an organisation where you don't have to spend hours on the phone wasting your time with idiots who either can't understand what you're saying or don't know how to do their job. As an ex-bank employee myself many years ago, Well Done Marcus and keep up the good work! Reviewed on: 13th March 2023
Sheila Harris's avatar
Sheila Harris

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