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Metro Bank: Current Account reviews

4.88
Based on 10,558 reviews, last reviewed 5th Sep 2024
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024
Richard P's avatar
Richard P

Latest lowest rating:

1

Lots of recent negative changes Great bank when I joined 6 years ago. Now taking my money elsewhere as so many products and services withdrawn especially cancelling all credit cards ... Read more Reviewed on: 22nd August 2024
Ros H's avatar
Ros H

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10558)

Review of the Metro Bank, Current Account:

Great for basic accounts and highstreet branches

4
Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do have a lot of branches, but I find it takes a long time to speak to someone; a branch visit is usually takes an hour end to end. And there are a fair few things you have to go into branch to open or resolve. They did recently have a good savings rate, but sadly that dropped soon after opening, and was eclipsed by other banks offerings. Reviewed on: 5th September 2024

Great Experience with metro

5
Metro bank is one of the best bank in uk,cause it's best customer services, fast response, rapidly problem solvings etc. Reviewed on: 7th April 2023

Help with everything

5
Always there to help in the store or on the phone. Reviewed on: 7th April 2023

Outstanding customer assistance

5
Lost my card , was helped by a representative in the Harrow store , advised me to create an emergency account in case I lost my card again , she also assisted me in opening a savings account whilst waiting for new card to printed Reviewed on: 7th April 2023

Helpful

5
Very helpful, good friendly service. Reviewed on: 6th April 2023

A bank from the future, that we can trust and benefit now.

5
Forget those old fashioned banks and building societies. Walk into a Metrobank on a Sunday and open an account. Be treated like a real person and know that your bank card will be given to you then and there. So easy. The personal service is first class. Reviewed on: 6th April 2023

Metro bank good service

5
One of best app bank uk, never had problem, work perfectly and assistance any time Reviewed on: 6th April 2023

Excellent

5
Fantastic no hassle bank absolutely love them Reviewed on: 6th April 2023

Excellent Banking Service With A Smile!

5
Very friendly and helpful staff! Excellent service! Very convenient as they are open seven days a week, early or late, no need to call we can just walk in and there’s someone there to help you! Need a card? No need to wait for 5/7 days! They will print it for you there and then! Very happy to bank with Metro Bank! Reviewed on: 6th April 2023

Accessibility

5
Metro bank store is always accessible. And the mobile app is working well. Reviewed on: 6th April 2023

Best bank I have ever used!

5
Of the many years I’ve been a customer I’ve had very few problems - people always available to help and they’re open every day and longer hours than most banks - great bank and I’ve opened multiple accounts instore on the day Reviewed on: 6th April 2023

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