Write a review

Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

View other Metro Bank products

4.86

Based on 10,570 reviews, last reviewed 27th May 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10570)

Great company to do business with

More than just a bank but a fun experience. Opening an account is easy, it's open nearly all of the time and customer service is excellent! Reviewed on: 4th June 2017

New bank, better way of banking

Finally a bank that understands that being open not just 9-5 helps people who work!! I've never been able to go into a bank with work hours but can now, early late or even a Sunday!! Customer service alway good Reviewed on: 3rd May 2017

Fast and easy

Was a nice atmosphere - different vibe and quick to sort things out Reviewed on: 24th April 2017

Fantastic in bank customer service

I went in to open a new bank account and it was done in no time. I was treated as a human being and the service was exemplary. In contrast to others I have dealt with in the UK and abroad, this was a totally refreshing positive experience Reviewed on: 20th April 2017

International Love for Metro Bank.

I have never had a better banking experience, I currently Live in Japan. And Upon leaving the UK I closed every one of my bank accounts apart from HSBC and Metro Bank! When it comes down to it, the staff at metro are the best, there always friendly, everyone is ready to help and there are always well informed about all of your needs- In the rare case that they arent they can always quickly find someone who can help you. I have plans to close my HSBC bank down after 15 years because of there incompetence, however, I can guarantee I will never close my Metro bank account. Banking with them is a pleasure. Reviewed on: 18th April 2017

Really easy to apply, fast card service.

Great team in my Milton Keynes store, always willing to help no matter the proplem. Reviewed on: 4th April 2017

excellent service

friendly well trained staff that offer a free bank account and local service Reviewed on: 11th February 2017

Not the best customer service experience

They are u able to be flexible regarding bank charges Reviewed on: 3rd February 2017

welcoming people but no interest

its a welcoming branch in my locality but the problem i have with the account is i get absolutely no interest payed on my account at all which is a disgrace Reviewed on: 1st February 2017

Great benefits for free current account

Free transactions in Europe, 24/7 call centre, long opening hours, no monthly charge for account Reviewed on: 18th January 2017

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Bank account
from HSBC 3.68 from 1302 reviews
Current account
from Kroo 4.90 from 4063 reviews
Cash Account
from Bank of Scotland 3.86 from 54 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.92 from 481 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub