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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Friendly Bank

Staff are always friendly, courteous and highly professional. Always ready to offer a helping hand! 5***** Reviewed on: 8th April 2023

Most accommodating and people friendly

I was also recommended by a friend The initial selling point was the times that bank was open for service Mostly as shift workers and foreigners this is the most important thing especially considering family affairs abroad Reviewed on: 8th April 2023

Excellent service

One of the best in the uk They provide the excellent service Reviewed on: 8th April 2023

Amazing Customer Service..

I what to say the customer service at Metro bank has been top notch. Reviewed on: 8th April 2023

Friendly and helpful staff

It’s such a delight to walk into a bank and have one of the staff get up to greet you and ask how they can help, as opposed to standing in a queue. Reviewed on: 8th April 2023

Sami

Super friendly In store service as well convenient banking services wether you’re doing your banking through mobile, online and telephone banking. Reviewed on: 8th April 2023

Great

Fast at helping in bank or online, reliable, and good hours for bank and online help. Reviewed on: 8th April 2023

Great Friendly bank

Best bank, open 7 days a week. Friendly staff Reviewed on: 8th April 2023

Great bank

Perfect bank can use your card all over the world Reviewed on: 8th April 2023

Amazing customer service

The staff of metro bank is highly professional and they listen and help customer as much they have Reviewed on: 8th April 2023

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