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Metro Bank: Current account reviews

4.87
Based on 10,570 reviews, last reviewed 27th May 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Great service

5
Very good bank and easy to work with I would recommend this bank to anyone Reviewed on: 7th April 2023

My metro

5
Makes everything totally reliable obviously = metro Reviewed on: 7th April 2023

Great service

5
This is one of the best banks in the UK. Thay are the only bank that is open 7 days of the week and help their customers providing a service that they will not get any other bank. Reviewed on: 7th April 2023

Great banking service

5
Changed the face of high street banking, with friendly staff and great services. Reviewed on: 7th April 2023

The staff are very nice. And welcome

5
Staff. Chelsea chrysiida naz. Been great help. Reviewed on: 7th April 2023

Amazing debit card

5
I have a debit card with metro bank and since making the change from previous bank to metro bank my experience has been amazing polite customer service and online banking very easy and simple to use overall a brilliant bank to use Reviewed on: 7th April 2023

God

5
№################################# Reviewed on: 7th April 2023

A mixed bag

2
Some good services, but also some failures My main disagreement is the £100 prize draw reward for customers reviews; then their advertising: "Thanks for rating us #1 on the high street for the 10th time running" Otherwise: online banking -- good customer service / keeping promises -- has not been good for me, but I realize they focus on it, and I imagine it is good on average Reviewed on: 7th April 2023

Fantastic Banking Experience

5
It’s amazing Experience, metro bank helped me when it was most needed. Very through in their Process yet effective and efficient, Their Customer service and experience in the branch is amazing, with the concept of Center being open over weekends and holidays. Reviewed on: 7th April 2023

Brilliant customer service

4
Metro bank to me is one of those banks that makes banking so easy. They have professional staff who are so efficient and knowledgeable. Their online service is so easy to access and you are guaranteed results instantly. Great bank. Reviewed on: 7th April 2023

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