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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.87

Based on 10,570 reviews, last reviewed 27th May 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Best Bank

I have been with this bank few years now ..they helped me to open an account in the same day ! Other bank I had to wait for 7 days to get the appointment just to open an account with them and Metro is available to attend or to call 24_7 customer service is the best always help me to sort my problem Reviewed on: 7th April 2023

Quality quick service

I went there recently to report that my card was not working and rather than wait 5 days for a new one ... They made me feel comfortable... Cancelled the old card and re-issued a new one... Right there. Fabulous service Reviewed on: 7th April 2023

OUTSTANDING CUSTOMER SERVICES

I TOOK CURRENT ACCOUNT IN METRO ON SEPTEMBER, TILL NOW THERE CUSTOMER SERVICE IS IMPRESSIVE. THEY ARE WELL MANNERED, BRILLIANT, AND REALLY GOOD EMPLOYEES. I LOVE THE WAY THEY TREAT THE CUSTOMER. EVEN IF THE BANK IS BUSY, THEY TREAT ALL THE CUSTOMER AS SAME. OVERALL THEY ARE DOING WELL. Reviewed on: 7th April 2023

Very Good Service

Very Good Service and Very Helpful and Nice staff Reviewed on: 7th April 2023

Best bank to be with

They’re so polite and helpful, quick and easy to put cash in bank, provide a lot of options and make sure you get the best option for your money. So helpful for when banking at a young age too Reviewed on: 7th April 2023

Great customer service and always available to sort out any problems you may. Have

When ever I find something on my account that I'm not sure of, a quick call to them explains everything and put my mind at ease Reviewed on: 7th April 2023

Excellence

The staff are really available to help, the branches are open all hours and the level of customer service and support is excellent Reviewed on: 7th April 2023

Good

Very satisfying superzfydghzvddas Reviewed on: 7th April 2023

Best bank

Easy acces to everything you need and awesome people in the branches Reviewed on: 7th April 2023

Convenient and consistent

Open fat more than other banks to assist me with my problems, even if they happen on sunday Reviewed on: 7th April 2023

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