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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10558 reviews)

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4.88

Based on 10,558 reviews, last reviewed 5th Sep 2024

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024

Latest lowest rating:

1

Lots of recent negative changes Great bank when I joined 6 years ago. Now taking my money elsewhere as so many products and services withdrawn especially cancelling all credit cards ... Read more Reviewed on: 22nd August 2024

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current Account reviews (10558)

Amazing debit card

I have a debit card with metro bank and since making the change from previous bank to metro bank my experience has been amazing polite customer service and online banking very easy and simple to use overall a brilliant bank to use Reviewed on: 7th April 2023

God

№################################# Reviewed on: 7th April 2023

A mixed bag

Some good services, but also some failures My main disagreement is the £100 prize draw reward for customers reviews; then their advertising: "Thanks for rating us #1 on the high street for the 10th time running" Otherwise: online banking -- good customer service / keeping promises -- has not been good for me, but I realize they focus on it, and I imagine it is good on average Reviewed on: 7th April 2023

Fantastic Banking Experience

It’s amazing Experience, metro bank helped me when it was most needed. Very through in their Process yet effective and efficient, Their Customer service and experience in the branch is amazing, with the concept of Center being open over weekends and holidays. Reviewed on: 7th April 2023

Brilliant customer service

Metro bank to me is one of those banks that makes banking so easy. They have professional staff who are so efficient and knowledgeable. Their online service is so easy to access and you are guaranteed results instantly. Great bank. Reviewed on: 7th April 2023

Best Bank

I have been with this bank few years now ..they helped me to open an account in the same day ! Other bank I had to wait for 7 days to get the appointment just to open an account with them and Metro is available to attend or to call 24_7 customer service is the best always help me to sort my problem Reviewed on: 7th April 2023

Quality quick service

I went there recently to report that my card was not working and rather than wait 5 days for a new one ... They made me feel comfortable... Cancelled the old card and re-issued a new one... Right there. Fabulous service Reviewed on: 7th April 2023

OUTSTANDING CUSTOMER SERVICES

I TOOK CURRENT ACCOUNT IN METRO ON SEPTEMBER, TILL NOW THERE CUSTOMER SERVICE IS IMPRESSIVE. THEY ARE WELL MANNERED, BRILLIANT, AND REALLY GOOD EMPLOYEES. I LOVE THE WAY THEY TREAT THE CUSTOMER. EVEN IF THE BANK IS BUSY, THEY TREAT ALL THE CUSTOMER AS SAME. OVERALL THEY ARE DOING WELL. Reviewed on: 7th April 2023

Very Good Service

Very Good Service and Very Helpful and Nice staff Reviewed on: 7th April 2023

Best bank to be with

They’re so polite and helpful, quick and easy to put cash in bank, provide a lot of options and make sure you get the best option for your money. So helpful for when banking at a young age too Reviewed on: 7th April 2023

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