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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10560 reviews)

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4.88

Based on 10,560 reviews, last reviewed 11th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

I been a victim of a fraud transaction from a fraud...

I been a victim of a fraud transaction from a fraud company named LUCKY2GO. I reported the same day to Metro bank, what happen was that metro bank let the money from pending to be released but never try to charge back. Now they restricted my joint account with my wife which we been clients since 2016 and rather than chasing the real criminals they are holding us ransom and with bills to pay, from rent to council tax and credit cards. The way we've been treated is abismal. Metro bank should work for the clients not to criminal fraud company's. I'll never trust Metro bank ever again and now i have to go to litigation with them through ombudsman to the bank of England. Unbelievable. Reviewed on: 9th November 2024

The Best of The Best in Banking

They have excellent Customer Service, They Humanistic, They Kind, They Good Listener and they Very Helpful in all aspect of banking, they the Best so far in all my banking experiences. Reviewed on: 31st May 2023

Simple, open often

They're always open when you need, no problem too difficult Reviewed on: 31st May 2023

Really satisfied

I joined Metro bank last June. Every time I call or enter a store they take great care of me and have been very professional. My queries are handled very quickly and efficiently. I’d definitely recommend to friends and family Reviewed on: 31st May 2023

Mrs Lilyana Kostova

This it’s my first bank where I open account .. Just one time go there never can look from different bank because everything it’s nice and easy tank you for everything Reviewed on: 30th May 2023

Awesome

Instant bank account..card release ..my opinion is only the best Reviewed on: 22nd May 2023

Great place in Liverpool

Easy to obtain both current account and savings account Great service Reviewed on: 20th May 2023

Brilliant bank

Best bank & customer service by far Reviewed on: 11th May 2023

Best bank i have in a long time

Metro not only treat like a valid customer your are a valid customer they sort any issue out and not only that but i feel the my money is in safe hand compared to other companies where i have people trying to commit fraud on my card but with metro bank there is none of that and metro need massive recognition for that Reviewed on: 9th May 2023

Pathetic Customer support

I was accused of fraud cos I received £3000 into my account.Got the person who sent the money to me to send the relavant documents .Still my account is frozen I haven't been to work or do I have money to pay for food or pay my kids excursion fees . Metro Bank doesn't respond nor do they get back to you after several daily contact from me .Thier customer support team doesn't seem trained to deal with simple tasks. They are an ameture bank with minimal training of staff and don't follow through . Please review other banks before making a decision on joining Metro Bank. Metro bank don't tell that you when opening the account that you only allowed £300 max withdrawal and that you not allowed certain amount of transaction before your account is locked . Please choose anyone else Reviewed on: 4th May 2023

Mr

Open seven days a week it’s grat Reviewed on: 1st May 2023

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