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Monese: Money Account reviews

4.68
Based on 5,955 reviews, last reviewed 17th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024
Cosmina G's avatar
Cosmina G

Latest lowest rating:

1

Avoid this service at all costs. I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external... Read more Reviewed on: 17th January 2025
Marianny G's avatar
Marianny G

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5955)

Review of the Monese, Money Account:

Fail .

1
Their KYC process is bad . They will suspend your account if you get your salary in. Not a real bank as they advertise. No protection for your money. No direct debits. No standing orders. No faster payments.. Reviewed on: 11th March 2016
Reply from Monese Hi Chris - thanks for your feedback! We only lock accounts in the most extreme of circumstances, and often only temporarily as a precaution. Features-wise, we've improved a lot since then! In terms of protecting your money - we actually guarantee the protection of 100% of our customers' funds. Monese is a registered Electronic Money Institution (EMI) which means that we cannot re-invest or 'play with' customers' money. Feel free to get in touch if you need any more info! Response date: 14th February 2018
Monese
Monese

Perfect, Excellent Service

5
Perfect, Excellent Service would recommend to further people Reviewed on: 15th March 2024

Add more branch in Sheffield has no branch

5
Add more branch, example in Sheffield Reviewed on: 15th March 2024

Very clean UI inside app and very flexible bank

5
Very clean UI inside app and very flexible bank Reviewed on: 15th March 2024

Great service would highly recommend

5
Great service would highly recommend Reviewed on: 15th March 2024

Kindly remove your money transfer fee.

3
Kindly remove your money transfer fee. Reviewed on: 15th March 2024

I'm using Monese account from 2016.

5
I'm using Monese account from 2016. I'm happy and satisfied using Monese. Reviewed on: 15th March 2024

Excellent bank

5
I have been using Monese for a couple of years and I have never had any issues with them Reviewed on: 15th March 2024

Som velmi spokojny zo sluzbami monesse nemal som nik...

5
Som velmi spokojny zo sluzbami monesse nemal som nikdy s nou problem. Reviewed on: 15th March 2024

I’ve been with Monese for almost 7 years and I am ve...

5
I’ve been with Monese for almost 7 years and I am very very satisfied with there service and mobile app. Reviewed on: 15th March 2024

Easy and satisfying.

5
Easy and satisfying. It’s very easy to work with that application Reviewed on: 15th March 2024