Write a review

Monese: Money Account reviews

Name: Money Account
Rating: 4.71 (5956 reviews)

View other Monese products

4.68

Based on 5,956 reviews, last reviewed 10th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Latest lowest rating:

1

No customer service, this bank is ghost 2 YEARS!! im trying to reach customer service with no success as im trying to log on to my account from a new devise and is not possible as the system... Read more Reviewed on: 10th February 2025

Read all reviews See your review

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5956)

Review of the Monese, Money Account:

Fail .

Their KYC process is bad . They will suspend your account if you get your salary in. Not a real bank as they advertise. No protection for your money. No direct debits. No standing orders. No faster payments.. Reviewed on: 11th March 2016

Reply from Monese Hi Chris - thanks for your feedback! We only lock accounts in the most extreme of circumstances, and often only temporarily as a precaution. Features-wise, we've improved a lot since then! In terms of protecting your money - we actually guarantee the protection of 100% of our customers' funds. Monese is a registered Electronic Money Institution (EMI) which means that we cannot re-invest or 'play with' customers' money. Feel free to get in touch if you need any more info! Response date: 14th February 2018

Best service

I am extremely satisfied with your work and have nothing to complain about, thanks to the whole team Monese! Reviewed on: 15th March 2024

All interactions with teams was great.

All interactions with teams was great. Reviewed on: 15th March 2024

it is simple and convenient, in which country would...

it is simple and convenient, in which country would I not be. Reviewed on: 15th March 2024

Excellent bank account.

Excellent bank account. I recommend participating Reviewed on: 15th March 2024

It's a good experience

It a good experience by the bank experience I am happy Reviewed on: 15th March 2024

Monese keeps money safe always when card lock neithe...

Monese keeps money safe always when card lock neither scams nor subscribers can process. Only problem is when you need help, service is poor Reviewed on: 15th March 2024

After recommending your services to friends, everyon...

After recommending your services to friends, everyone is very satisfied!! Reviewed on: 15th March 2024

Very good!

Very good,very serious and very professional staff! Reviewed on: 15th March 2024

Overall it's was good experience with monese

Overall it's was good experience with monese Reviewed on: 15th March 2024

I am very happy with this application

I am very happy with this application Reviewed on: 15th March 2024

Alternative products

Money Transfer
from Opal Transfer 5.00 from 1 reviews
App
from B-Social 4.73 from 46 reviews
Personal Finance App
from Twig 4.73 from 1877 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub