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Monese: Money Account reviews

Name: Money Account
Rating: 4.71 (5956 reviews)

View other Monese products

4.68

Based on 5,956 reviews, last reviewed 10th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Latest lowest rating:

1

No customer service, this bank is ghost 2 YEARS!! im trying to reach customer service with no success as im trying to log on to my account from a new devise and is not possible as the system... Read more Reviewed on: 10th February 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5956)

Review of the Monese, Money Account:

Fail .

Their KYC process is bad . They will suspend your account if you get your salary in. Not a real bank as they advertise. No protection for your money. No direct debits. No standing orders. No faster payments.. Reviewed on: 11th March 2016

Reply from Monese Hi Chris - thanks for your feedback! We only lock accounts in the most extreme of circumstances, and often only temporarily as a precaution. Features-wise, we've improved a lot since then! In terms of protecting your money - we actually guarantee the protection of 100% of our customers' funds. Monese is a registered Electronic Money Institution (EMI) which means that we cannot re-invest or 'play with' customers' money. Feel free to get in touch if you need any more info! Response date: 14th February 2018

VERY ALLVERY ACTUAL POSITYVE

VERY ALL POSITYVE, VERY GOOD SERVICE Reviewed on: 15th March 2024

Veri gud

Good start but telefon US a litteram mor Reviewed on: 15th March 2024

They are perfect in making sure no harm comes to you...

They are perfect in making sure no harm comes to your money Reviewed on: 15th March 2024

my first bank in UK

as a newcomer to the UK and without a job, it was my first banking experience and here I had my first account Reviewed on: 15th March 2024

It was the bank as as accepted me when I came first...

It was the bank as as accepted me when I came first time in UK Reviewed on: 15th March 2024

Excellent alternative to mainstream banking

I have used monese for years now left my high street bank to give it a go and have not looked back everything at your fingertips in a very easy to use app offers all the day to day banking options as a normal bank would not go back to the mainstream banking options now Reviewed on: 15th March 2024

I am satisfied

I am satisfied with the money conversion, I do it quickly with the help of the app. Very convenient when you travel. Reviewed on: 15th March 2024

I have been using Monese for many years without any...

I have been using Monese for many years without any issues. Its very secure and easy to use. Many thanks. I will fully recommend to everyone. Reviewed on: 15th March 2024

They are efficient and reliable.

They are efficient and reliable. Fast and easy to use Reviewed on: 15th March 2024

Good very good luck with the terms and conditions yo...

Good very good luck with the terms and conditions you have already sent Reviewed on: 15th March 2024

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