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Monese: Money Account reviews

Name: Money Account
Rating: 4.71 (5956 reviews)

View other Monese products

4.68

Based on 5,956 reviews, last reviewed 10th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Latest lowest rating:

1

No customer service, this bank is ghost 2 YEARS!! im trying to reach customer service with no success as im trying to log on to my account from a new devise and is not possible as the system... Read more Reviewed on: 10th February 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5956)

Review of the Monese, Money Account:

Fail .

Their KYC process is bad . They will suspend your account if you get your salary in. Not a real bank as they advertise. No protection for your money. No direct debits. No standing orders. No faster payments.. Reviewed on: 11th March 2016

Reply from Monese Hi Chris - thanks for your feedback! We only lock accounts in the most extreme of circumstances, and often only temporarily as a precaution. Features-wise, we've improved a lot since then! In terms of protecting your money - we actually guarantee the protection of 100% of our customers' funds. Monese is a registered Electronic Money Institution (EMI) which means that we cannot re-invest or 'play with' customers' money. Feel free to get in touch if you need any more info! Response date: 14th February 2018

I like the app, it's very easy to use and the servic...

I like the app, it's very easy to use and the services in this app. but I can't see my credit score and even though I've been with you for more than a year and a half as a customer, you don't even offer an overdraft. but otherwise I'm satisfied Reviewed on: 15th March 2024

The best internet bank

My money is always available whenever I needed it. Very low fees to use the account and I have never been disappointed. The best internet bank I have ever used. Reviewed on: 14th March 2024

Good banking services need to be increasing the inte...

Good banking services need to be increasing the international money value Reviewed on: 14th March 2024

Good service overall. Fast

Good service overall, fast. Helpful Reviewed on: 14th March 2024

It’s was so amazing service .

It’s was so amazing service . Always brilliant Reviewed on: 14th March 2024

Very good service.

Very good service. Customer service was excellent Reviewed on: 14th March 2024

Very good bank online i recommended for everyone us...

Very good bank online i recommended for everyone use this account its very good Reviewed on: 14th March 2024

very good company, i like so much

very good company, i like so much Reviewed on: 14th March 2024

12345678

Nu vorbesc engleză nu înțeleg ce ziceti Reviewed on: 14th March 2024

The best bank on-line.....

The best bank on-line. Easy to use on application Reviewed on: 14th March 2024

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