Write a review

Monese: Money Account reviews

Name: Money Account
Rating: 4.71 (5956 reviews)

View other Monese products

4.68

Based on 5,956 reviews, last reviewed 10th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Latest lowest rating:

1

No customer service, this bank is ghost 2 YEARS!! im trying to reach customer service with no success as im trying to log on to my account from a new devise and is not possible as the system... Read more Reviewed on: 10th February 2025

Read all reviews See your review

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5956)

Review of the Monese, Money Account:

The best Bank ever

I am glad because i discover your aplication. Thank you Monese Reviewed on: 23rd November 2018

Professionalism.

It is my pleasure to express how positive and seamless the service from Monese has been. The mobile app UI is really smooth. Reviewed on: 16th March 2024

I feel safe making transactions, simple and easy.

I feel safe making transactions, simple and easy. Reviewed on: 16th March 2024

There useless.

There useless. Blocking my account on holiday and without being able to give me a reason after asking. I was just ignored and the account got unblocked after a week, and still don't know way. Reviewed on: 16th March 2024

You need to have more customer care where we have to...

You need to have more customer care where we have to table our complaints. Reviewed on: 16th March 2024

very poor and greedy "bank" - stay well clear !!

introduced a new charging policy; wished to close account and they wouldn't send me closing balance instead trying to coerce me to do a transfer pay them to receive my closing balance Reviewed on: 16th March 2024

The transfer of money between 2 different currency b...

The transfer of money between 2 different currency bank account on Monese is good. But charging £1 for transferring to another bank account is not good Reviewed on: 16th March 2024

Good customer service and very friendly to customers

Good experience and good service with banking Reviewed on: 16th March 2024

Never had a problem, monthly subscription could be c...

Never had a problem, monthly subscription could be cheaper. Reviewed on: 16th March 2024

It's a great service, especially the app very easy t...

It's a great service, especially the app very easy to use. Reviewed on: 16th March 2024

it was a good experience.

it was a good experience. The application is very easy to use and its make your daily transaction smooth and quick Reviewed on: 16th March 2024

Alternative products

App
from TABBit 5.00 from 58 reviews
App
from Moneyhub 4.84 from 5298 reviews
Payments
from GoCardless 5.00 from 6 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub