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Monese: Money Account reviews

Name: Money Account
Rating: 4.72 (5955 reviews)

View other Monese products

4.68

Based on 5,955 reviews, last reviewed 17th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Latest lowest rating:

1

Avoid this service at all costs. I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external... Read more Reviewed on: 17th January 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5955)

Review of the Monese, Money Account:

Fail .

Their KYC process is bad . They will suspend your account if you get your salary in. Not a real bank as they advertise. No protection for your money. No direct debits. No standing orders. No faster payments.. Reviewed on: 11th March 2016

Reply from Monese Hi Chris - thanks for your feedback! We only lock accounts in the most extreme of circumstances, and often only temporarily as a precaution. Features-wise, we've improved a lot since then! In terms of protecting your money - we actually guarantee the protection of 100% of our customers' funds. Monese is a registered Electronic Money Institution (EMI) which means that we cannot re-invest or 'play with' customers' money. Feel free to get in touch if you need any more info! Response date: 14th February 2018

I am very satisfied with monesa bank's tax and effic...

I am very satisfied with monesa bank's tax and efficiency Reviewed on: 15th March 2024

Hi I like your banks but I would like live agent, em...

Hi I like your banks but I would like live agent, emails are providing very slow answer Reviewed on: 15th March 2024

Amazing experience all this year Happy to recomme...

Amazing experience all this year Happy to recommend monese Reviewed on: 15th March 2024

Easy no fuss banking

Easy to use good app excellent service Reviewed on: 15th March 2024

Very good I like it nice staff everyone

Very good I like it nice staff everyone Reviewed on: 15th March 2024

Very quick and reliable any problems I’ve ever had I...

Very quick and reliable any problems I’ve ever had I’ve emailed and got the problem sorted pretty much straight away Reviewed on: 15th March 2024

Good experience Monese bank account is very easy to...

Good experience Monese bank account is very easy to open bank account Reviewed on: 15th March 2024

Very Good and exciting and fun no more drama...

Very Good and exciting and fun no more drama with you Reviewed on: 15th March 2024

Best bank app it really help me was the best bank ap...

Best bank app it really help me was the best bank app I used Reviewed on: 15th March 2024

Foarte buna experienta.

Foarte buna experienta..un serviciu de calitate Reviewed on: 15th March 2024

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