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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.88 (174 reviews)

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4.85

Based on 174 reviews, last reviewed 23rd Oct 2024

31% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

5

Jamie was extremely helpful, and patient Jamie was extremely helpful, and patient and made my experience extremely comfortable and streamlined Reviewed on: 23rd October 2024

Latest lowest rating:

1

Great advisor. Dreadful process. I already had a mortgage with MBS which was categorised as transferable but when I moved home I was ‘forced’ to pay outstanding monies and renew it. M... Read more Reviewed on: 10th August 2024

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About this product

Monmouthshire Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Monmouthshire Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Monmouthshire Building Society Mortgages reviews (174)

Review of the Monmouthshire Building Society, Mortgages:

First class customer service

Had a rate change enquiry which was dealt with promptly and expertly. The initial contact was by email but a member of staff telephoned me to follow up on my query and further assistance was given today by Jamie Warburton who knows his onions!! Very very helpful and friendly Reviewed on: 14th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review following your rate change enquiry. We are so pleased that you had a good experience and your comments will be passed on to Jamie. Response date: 14th October 2024

really friendly service

My husband and I had been on a interest only mortgage for some time and were looking to switch to a repayment mortgage. As new home owners our mortgage knowledge was limited. MBS helped us understand the products available, and placed no pressure on us to borrow with them. They made me feel valued and not just a number. Reviewed on: 15th January 2020

Superb service

Superb service from MBS and ability to help in areas that not all mainstream lenders can! Reviewed on: 13th January 2020

Excellent service!

The process of applying and obtaining my mortgage was super efficient and the personal service was great! Reviewed on: 17th December 2019

Mighty Monmouthshire

At the bottom of the Financial Crisis, the Monmouthshire mortgaged us, when seemingly no-one else would. Seven years later, we still get great rates and great customer service. I've already recommended them, and I would again. Reviewed on: 29th November 2019

Great Building Society

Great communication, compatible rates. Reviewed on: 17th November 2019

Trusted

Very professional and available mortgages are outstanding. I'm very pleased to be a customer. Reviewed on: 14th November 2019

Excellent building society for mortgages

Have provided me with an excellent mortgage service for a property which has an annex when most other lenders would not. Reviewed on: 14th November 2019

High Praise

We are very very happy with our experience with M.B.S Reviewed on: 14th November 2019

Always a smile

When I thought about taking on a small mortgage and approached the Monmouthshire the response was very tempting. However the need for it passed, thankfully, but I would have had no hesitation in using the product. Reviewed on: 14th November 2019

I love my new home!!

It was straightforward to get my mortgage and it was a great deal for a first time buyer. Thank you! Reviewed on: 14th November 2019

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