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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (228 reviews)

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4.82

Based on 228 reviews, last reviewed 21st Jun 2025

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Great, personalised experience. Great, personalised experience. The process is straightforward, with minimal paperwork and a common sense approach. I particularly like that I do not ... Read more Reviewed on: 21st June 2025

Latest lowest rating:

1

The Truth about the Monmouthshire Building Society Once upon a time building societies existed to help people in their communities. In the case of the Monmouthshire Building Society this is no longer ... Read more Reviewed on: 6th January 2025

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About this product

Monmouthshire Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Monmouthshire Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

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Monmouthshire Building Society Mortgages reviews (228)

Best Mortgage

Easy to understand and far beats other products. Very pleased. Reviewed on: 12th November 2019

A great mortgage provider

We were not just a number a great experience end to end with both our mortgage advisor and underwriter just a phone call away. My husband is self employed and a common sense approach used. Can highly recommend Reviewed on: 12th November 2019

Great products and great people

We have just arranged our 3rd mortgage with the Monmouthshire and each time it has been a great product but the most important thing to us is having professional knowledgeable people at the end of the phone. I don’t think we will ever use anyone else! Reviewed on: 12th November 2019

outstanding

Outstanding mortage lender dont only consider young borrowers but have time for the older person. Reviewed on: 12th November 2019

Reasonable saving rate

Over the past few years the Monmouthshire has had some reasonable saving rates Reviewed on: 12th November 2019

Amazing service for a first time buyer.

Great understanding of products and detailed information regarding the mortgage and the process. Easy to contact and very helpful customer service department. Reviewed on: 12th November 2019

Friendly

Make obtaining a mortgage easy and simple ,explaining everything in easy to understand language Reviewed on: 12th November 2019

Remorgage

Given different options available with explanation. Allowed time to think about and follow up. Best rates available in the market. Reviewed on: 12th November 2019

Granted a mortgage later in life

Our financial advisor suggested my wife and apply for a mortgage from the Monmouthshire Building Society, even though we were in our 60s. The application was straightforward enough but what really made a difference was that we felt that a real person had assessed our application rather than just putting our details into a YES/NO algorithm! All our contacts with the MBS over the last six years, including renegotiating the mortgage every two years, has been at a 'person-to-person' level. Great service from a small, caring 'bank'. Thank you MBS. Reviewed on: 12th November 2019

Faultless service.

Great staff; pleasant knowledgeable and helpful. Kept my mortgage with them, as they provided the best service and up to date deals. Reviewed on: 12th November 2019

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