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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.79 (288 reviews)

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4.79

Based on 288 reviews, last reviewed 21st May 2026

250% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

5

Had a brilliant experience with Anita and the other... Had a brilliant experience with Anita and the other lady I spoke with on the phone - thank you both so much! You made my remortgage a lot less stressf... Read more Reviewed on: 21st May 2026

Latest lowest rating:

1

The Monmouthshire Building Society have a 'floor' ra... The Monmouthshire Building Society have a 'floor' rate on their variable rate products that, at the moment, doesn't go beneath 3.5 %. However they hav... Read more Reviewed on: 24th August 2025

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About this product

Monmouthshire Building Society offer a range of mortgages to cover different borrowing needs.

Whether you’re looking to buy your first home, move somewhere bigger, or simply get a better deal, you can book an online appointment with a Monmouthshire mortgage advisor.

Monmouthshire Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Mortgages reviews (288)

Excellent value & service from Monmouthshire mortgages

Monmouthshire have over numerous years now consistently provided us with excellent value Mortgages and always with staff who are all very helpful and friendly. Many thanks to Mortgage advisor Jamie Warburton for the professional, friendly and efficient service he has also provided, in arranging our follow on mortgage. Very impressed with Monmouthshire Building Society overall- thankyou! Reviewed on: 15th May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jamie. Response date: 16th May 2024

Not having mortgaged a holiday let before we were re...

Not having mortgaged a holiday let before we were recommended Monmouthshire as a possibility. I dealt exclusively with a gentleman called Leon Jenkins and from the very start his service was impeccable. Very kind, took his time, quite funny, whilst also being incredibly thorough and realistic. Put us at ease and never made us feel awkward for asking questions. Cannot praise him highly enough. He has made the whole process smooth and calm. Reviewed on: 30th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience whilst discussing your holiday let. Your comments will be passed on to Leon. Response date: 30th April 2024

Great customer service and clear guidance.

Great customer service and clear guidance. Oliver Taki has been absolutely brilliant. So efficient but friendly and helpful. Reviewed on: 29th April 2024

An excellent advisor.

Anita had been friendly, approachable, professional and knowledgeable throughout the process. Reviewed on: 29th April 2024

I cannot thank Oliver Taki enough for helping me to...

I cannot thank Oliver Taki enough for helping me to get through my first home purchase, he has been nothing short of a hero ! Thank-you Reviewed on: 25th April 2024

Mortgage renewal

Spoke with Wayne Donovan about my mortgage renewal quote and he was very helpful with all the queries I had. Reviewed on: 9th April 2024

Mortgage acceptance

Our mortgage advisor was very professional, polite, explained things in detail and advised us well on the various options. Reviewed on: 4th April 2024

Joshua explained the process clearly and succinctly

Joshua explained the process clearly and succinctly, he explored different options in regard to fixed deals and variable deals. He was prompt with responses and checked out with me throughout to ensure understanding. Reviewed on: 4th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in your mortgage appointment. Your comments will be passed on to Joshua. Response date: 4th April 2024

Hristina Winstanley was a top class mortgage advisor.

Hristina Winstanley was a top class mortgage advisor. I enquired on the website she rang immediately in the morning after, accessed my account without fuss and then offered me an appointment within 24 hours and then completed my remortgage the next day. World class service, many thanks Reviewed on: 28th March 2024

Olly is the best!!

We had Olly for our mortgage advice call and he was incredible! Turned a pretty dull subject into an uplifting and exciting conversation with lots of laughs whilst also providing relevant amount of information tailored to our needs. Olly managed to keep up his momentum on a 2.5 hour call which must be incredibly difficult when providing such an extensive amount of information. Thanks for all your help Olly! Reviewed on: 27th March 2024

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